Siegen HR Solutions, Inc.

Accounts & Order Processing Specialist (Remote)

Manila

FULL TIME

November 18, 2024

Overview:
Our New Zealand-based client, a distributor of consumer goods, is seeking a detail-oriented and proactive Accounts & Order Processing Specialist to join their team. This role requires daily management of financial transactions, accounts receivables, payables, and order processing. The ideal candidate is skilled in bookkeeping, customer service, and order management, with a strong commitment to accuracy and timely follow-up.
Key Responsibilities:
Financial Management & Accounts
  • Daily Accounts Review: Record, categorize, and verify daily transactions to ensure accuracy and support weekly financial tasks.
  • Accounts Receivables: Monitor incoming payments and outstanding balances on a daily basis, ensuring timely updates and identifying any discrepancies.
  • Collections: Follow up on overdue accounts weekly, maintaining professional communication with clients to encourage prompt payment.
  • Accounts Payable: Log daily invoices and expenses, and conduct monthly reviews of Statements of Account (SOA) to prepare payables for approval.
  • Outstanding Balance Reconciliation: Match paid invoices with bank statements weekly, ensuring that all accounts are accurately updated and reconciled.
Order Processing & Customer Service
  • Order Processing: Process new orders and any required adjustments daily, accurately entering data and ensuring orders meet client specifications.
  • Order Discrepancy Handling: Coordinate with relevant parties to address and resolve any order issues or discrepancies based on urgency, ensuring prompt and efficient solutions.
  • Customer Inquiries: Handle customer inquiries via email, providing clear and timely responses to support customer satisfaction and resolve any issues.
Qualifications:
Education: Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
Experience:
  • At least 2 years of experience in accounting, accounts receivables/payables, or order management.
  • Experience in a remote or client-facing role, particularly with overseas clients, is preferred.
  • Technical Skills:
  • Highly proficient in Xero or Quickbooks (preferably Xero) for bookkeeping, accounts payable/receivable management, and reconciliation.
  • At least 6 months experience with inventory management systems.
  • Competency in Email communication for client interactions and follow-up.
Soft Skills:
  • Strong attention to detail and accuracy in financial record-keeping.
  • Excellent time management and organizational skills, with the ability to handle multiple responsibilities and prioritize tasks effectively.
  • Strong written and verbal communication skills in English, with a professional demeanor for client interactions.
Key Competencies:
  • Analytical Skills: Ability to reconcile accounts and detect discrepancies, ensuring that all financial records are accurate and complete.
  • Customer Orientation: Skilled in handling customer inquiries and addressing order discrepancies to maintain high satisfaction levels.
  • Problem Solving: Proactively identifies and resolves issues with order discrepancies, payments, and outstanding balances.
  • Reliability: Punctual. Consistently meets deadlines and handles collections, payments, and orders with a high level of accountability.
Work Schedule:
  • Hours: 3:00 AM to 12:00 NN Philippine Time, Monday to Saturday to complement working hours in New Zealand.
  • Location: Work from Home.
  • Requirements: Reliable internet connection and a home office setup (to be visited and checked by Siegen Team) conducive to remote work.
What We Offer:
  • Competitive salary and benefits package.
  • Flexible remote work setup.
  • Opportunity to work with an international client in an established industry.
Job Type: Full-time
Pay: Php25,000.00 - Php35,000.00 per month
Benefits:
  • Work from home
Schedule:
  • Early shift
Supplemental Pay:
  • 13th month salary
Education:
  • Bachelor's (Required)
Experience:
  • inventory management: 1 year (Preferred)
  • Xero: 1 year (Required)
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