What this job involves

We are looking for an Analyst - Talent Acquisition Support to join our energetic and highly collaborative team providing the highest quality of service and experience to our dedicated business lines throughout Europe, Middle East & Africa (also known as EMEA which operates in over 30 countries).

As an EMEA Analyst - Talent Acquisition Support, you will have strong system skills, along with experience of working on an applicant tracking system (ATS). This position requires a dedicated individual, who has outstanding attention to detail, along with the confidence to deal with internal stakeholders and external candidates in a professional manner.

You will be flexible enough to lend your hand to other talent acquisition initiatives, being enthusiastic with a creative mind, a desire to learn, work collaboratively within the team and provide exceptional candidate experience.

This role and the centralized support team provides a real opportunity to make a difference to the company, to deliver talent acquisition initiatives that will have a great impact on overall service delivery and candidate experience.

• Working as a part of a shared services environment with a real ‘One JLL’ mentality
• Providing administration support to the Talent Acquisition team across EMEA.
• Act as first line support to employees with Talent Acquisition queries by providing accurate and timely responses.
• Act as a fulfiller on HR Direct to answer any Talent Acquisition related cases that related to offers, internal transfers, policy, process etc.
• Becoming a Workday (Applicant Tracking System or ATS) specialist & champion offering support to Recruiters and Hiring Managers (where applicable) on how to best navigate and utilise the platform to ensure a positive hiring experience for both candidate and Hiring Manager.
• Ensuring compliance in overall hiring process and having a creative mind on areas of improvement.
• Supporting Recruiters in scheduling interviews for both internal & external candidates.
• Creating and distributing of e-offers to the successful candidate, where applicable.
• Responsible in collecting and verifying candidates Right to Work documentation, where applicable.
• Partner with HR Operations to ensure a smooth onboarding for all new starters
• Assisting in other Talent Acquisition initiatives that support the wider EMEA or even global TA strategy.

Desired skills and experience for this job

• Must have a track record in a fast-paced co-ordination / administrative role.
• Must have strong customer service skills ensuring candidates and hiring community receive exceptional service and experience
• Prior experience in working in a shared services environment is desirable.
• Prior experience working in HR or TA administration role is desirable
• Excellent attention to detail working in a fast-paced environment,
• Strong IT & system skills and in interest in developing innovative solutions.
• Strong communication skills with the ability to communicate to stakeholders and candidates.
• Good stakeholder management and communication skills: You will need a flexible approach; a creative mind; and resilience in the face of challenges to delivery.
• Curiosity and desire for continuous improvement.
• Strong inter-personal skills and an aptitude for getting on with people.
• The personal resilience to manage challenges to delivery of key initiatives.
• Familiar with Microsoft Outlook, Excel & Powerpoint.
• Fluent in English (and ideally one other language)
• Flexible on location with a possibility of remote working