Philippines Job Openings

TDCX Philippines

Back Office (Non-Voice) | Project Based e-Payment Gateway Account

Pasig City

October 11, 2024

#Be More

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #Be More!
Top reasons to work with TDCX

Competitive remuneration, great perks, and performance incentives
Comprehensive medical, insurance, or social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive culture for you to #Be More at work
Easy to locate area with direct access to public transport
Flexible working arrangements
Be coached and mentored by experts in your field
Join a global company, winner of hundreds of industry awards

What’s your mission?
As a Risk Account Specialist, you will be working with our e-Payment account to deliver #happier customer experience. E-Payment allows users from fledgling start-ups to Fortune 500 companies to accept payments to power their businesses.
Support has always been at the core of e-Payment and, as the company expands globally; your work will help provide the highest quality of support to new and existing users. Most of the time you’ll communicate with users via multiple channels including phone, chat, and email. E-Payment users can ask tough questions. You’ll need to be willing to spend time paying individual attention to users, carefully researching their issues and asking for help from the rest of the team when you need it.
Who are we looking for?

Bachelor’s degree graduate
Must have at least 2 years of BPO work experience supporting phone and chat/email
Experience with payments, risk, compliance, or the financial industry is an advantage
Able and willing to work on a rotational shift pattern, which will include weekends
Can work onsite in Ortigas Center, Pasig City

How to Apply?
Online
Source of Application: Job Boards - Indeed
Send us your application through Indeed and begin your #Be More journey virtually Mon-Fri, 9am-5pm via https://bit.ly/TDCXManila Virtual Recruitment.
Onsite
Source of Application: Job Boards - Indeed
Send us your application through Indeed and visit our Onsite Recruitment Hub at 21F Robinsons Cyberscape Gamma, Ortigas Pasig City Mon-Fri, 10am-6pm
Job Type: Fixed term
Pay: Php29,000.00 - Php34,000.00 per month
Benefits:

Health insurance
Life insurance

Schedule:

Rotational shift

Supplemental Pay:

Performance bonus

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