Job Title: Barista/Cashier
Reports to: Store Supervisor/OIC
Work Schedule: Shifting Schedule
Work Location: Macao Imperial Tea - SM Sta. Rosa
This role requires crafting and serving high-quality beverages and providing excellent customer service.

• Prepare a variety of beverages, including teas, coffees, and specialty drinks, following Macao Imperial Tea's recipes and quality standards.
• Greet and assist customers in a friendly, confident, and efficient manner. Answer customers' questions about menu items and offer recommendations. Deliver exceptional customer service to ensure customer satisfaction.
• Maintain a clean and organized workspace, including equipment and serving areas. Adhere to health and safety guidelines, including proper food handling and sanitation.
• Work quickly and accurately during busy periods to keep up with customer orders. Handle multiple tasks, such as taking orders, preparing drinks, and handling cash or card transactions.
• Stay informed about Macao Imperial Tea's menu offerings, including seasonal items and promotions. Make suggestions and upsell additional items when appropriate.

About You

• High school diploma or equivalent.
• Previous experience as a barista or in a similar role is a plus but not always required; training may be provided.
• Passion for coffee and tea, with a desire to learn about different types of beverages.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment and handle stressful situations calmly.
• Attention to detail for beverage preparation and presentation.
• Basic math skills for handling cash and making change.
• Willingness to follow company recipes and standards.

Job Types: Full-time, Permanent, Fresh graduate
Benefits:

• Company events
• Flexible schedule
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Schedule:

• 8 hour shift
• Flextime
• Holidays
• Overtime
• Shift system
• Weekends

Supplemental Pay:

• 13th month salary
• Overtime pay
• Performance bonus
• Tips

Ability to commute/relocate:

• Santa Rosa, Laguna: Reliably commute or planning to relocate before starting work (Required)