Tahche Outsourcing Services Inc. is an outsourcing company with clients throughout the United States based in Cebu City, Philippines. Over 300 employees work for us in various fields and are rapidly growing.
We’re looking for a Billing Specialist who will play a pivotal role in maintaining the financial health for one of our US-based clients.
This is a full-time role, and with a night-shift schedule (9:00 PM - 6:00 AM).
If you have a suitable skill set, this may be your opportunity to enter this fast-growing organization.
Qualifications:

• Preferably with a Bachelor’s degree in Finance, Accounting, or any related field.
• With at least 2 years of experience in billing, accounts receivable, or a similar role.
• Proficiency with financial software, such as Saa SOptics or Maxio and Salesforce (preferred).
• Strong Excel and data management skills.
• Strong analytical and problem-solving abilities.
• Strong customer service and communication skills.
• Ability to manage time and tasks efficiently in a fast-paced environment.
• High level of integrity and attention to detail.

Job Responsibilities:

• Monitoring Late Payments: Keep a vigilant eye on overdue payments, ensuring timely updates and visibility across the team.
• Managing Payment Expectations: Work closely with customers to manage payment timelines, aiding in accurate financial forecasting for our leadership team.
• Biweekly Interruption Cadence: Oversee the process of customers entering our biweekly interruption cycle, initiating proactive communication, and executing service interruptions for non-responsive or delinquent clients.
• Collaboration with Accounting: Partner with our accounting team as needed for customer invoicing, ensuring a seamless financial workflow.
• Manage and resolve invoice queries and discrepancies.
• Perform collections activities and follow up on overdue payments.
• Handle contract breaks and negotiate terms with customers.
• Respond to administrative questions from customers and internal teams.
• Maintain accurate records of all billing transactions.
• Prepare and analyze billing reports.
• Collaborate with the finance team to ensure accuracy and compliance.
• Assist in the implementation and improvement of billing processes and systems.

What You Bring to the Role:

• A financially oriented mindset with a keen eye for numbers.
• Exceptional documentation skills and meticulous attention to detail.
• A sense of urgency and the ability to thrive in a dynamic, fast-paced environment.
• Experience in collaborating across various teams
• A proven track record of engaging effectively with client stakeholders.
• Outstanding communication skills, ensuring clarity and professionalism in all interactions.

WHAT’S IN IT FOR YOU?

• Full-time permanent position
• Competitive compensation package and benefits
• 13th-month pay
• Paid Leaves, commutable to cash
• Health insurance with dental coverage, upon regularization
• Free eyewear checkups and discounts
• Personal development and training opportunities
• Government-mandated benefits (SSS, Phil health, Pag Ibig, Maternity or Paternity leave benefit, Solo Parent Leave, etc.)
• Employee engagement activities, team outings, sports activities, and events

Job Type: Permanent
Pay: Php35,000.00 - Php55,000.00 per month
Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• Opportunities for promotion

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• Night shift
• Overtime

Supplemental Pay:

• 13th month salary
• Overtime pay