We are seeking a Business Administration Service Associate with a strong sense of responsibility. The role involves creating and maintaining reports, dashboards, and data visualizations to track key performance indicators (KPIs) for our clients. The ideal candidate should possess strong analytical skills, attention to detail, and proficiency in data analysis tools such as Excel or Tableau. If you are someone who enjoys learning about various business processes, collaborating with the team, and providing solutions that align with our clients' needs, you are welcome to seize this opportunity!
What You'll Do:

• Manage and prioritize reporting requests or concerns from our clients.
• Update dashboards utilized by the internal team.
• Create and distribute certificates for completed training per client. This involves uploading files and sending them via email to the clients.
• Ensures data integrity and delivers quality service by following established processes and procedures.
• Create and maintain user accounts, including Gmail, Teams, Internal go FLUENT Portal accounts, and other tools.
• Assist other teams with administrative tasks, including data entry.
• Occasionally responsible for accurately entering order details into our system.

What You'll Need

• 2 + years of work experience in Data Entry is an advantage
• A graduate of Bachelor's/College Degree in any field
• Proficiency in using MS Excel, Google Sheets, Google Docs and Open Office is a very strong advantage
• Must have good English communication skills (verbal and written)
• Demonstrates a process-oriented mindset with a keen eye for detail.
• Knowledge of data visualization best practices to present information in a clear and understandable manner.
• Ability to interpret and analyze complex data sets to extract meaningful insights.
• Open to work onsite in Eastwood City, QC

What You'll Love in go FLUENT
At go FLUENT Philippines, you will find people who recognize your talents and ideas. If you're self-motivated and passionate in what you do, wed love to have you as a valuable part of our dynamic and growing team!
Our office in Eastwood is the biggest out of all our locations and is an important hub from which services are provided to our clients in Europe and the rest of the world. Because while were proud of our office, its our unique culture that empowers us to do the best work of our lives.
Our culture is unlike anywhere else. Starting day one of your #lifeatgo FLUENT, tons of awesome perks and benefits await you, including:

• Standard Benefits: Medical & dental insurance, paid vacation & sick leaves and public holidays.
• Dynamic, startup-like experience within the security of a fast-growing, 20-year old Swiss-based company.
• The opportunity to learn from top executives and visionaries in the learning and language market.
• The experience of joining an innovative organization with an international, vibrant working environment.
• Full on-boarding and fast ramp mentoring program leading candidate to success.
• World-class learning experience by being a go FLUENT learner. Learn from one of our twelve business languages!
• Exciting team-building events.

Eager to learn more, watch our video to discover go FLUENT in the words of our people worldwide: https://www.gofluent.com/us-en...
Job Type: Full-time
Pay: Php20,000.00 - Php25,000.00 per month
Benefits:

• Company Christmas gift
• Company events
• Gym membership
• Health insurance
• Life insurance

Schedule:

• Day shift
• Monday to Friday

Supplemental Pay:

• 13th month salary
• Overtime pay

Education:

• Bachelor's (Preferred)

Experience:

• Customer Service Representative: 1 year (Preferred)

Language:

• English (Preferred)