Philippines Job Openings
Makati Life Medical Center
Clinic Associate/ Clinic In-take Representative - Cainta
Cainta
FULL TIME
September 7, 2024
Company Profile:
Clix Medical, Inc. is a primary care clinic that provides healthcare services with a heart to different areas in the Philippines. It aims to give an excellent patient experience within your reach with our clinical nursing services, and state-of-the-art machines for ancillary and diagnostic services.
Job Summary:
The Clinic Intake Representative is responsible for managing the initial patient contact and ensuring a smooth intake process for new and returning patients. This role involves collecting and verifying patient information, scheduling appointments, and providing excellent customer service to enhance the patient experience.
Key Responsibilities:
- Patient Interaction:
- Greet patients and visitors in a friendly and professional manner.
- Collect and verify personal and insurance information from patients.
- Explain clinic procedures, policies, and services to patients.
- Appointment Scheduling:
- Schedule patient appointments and manage the appointment calendar.
- Confirm and reschedule appointments as needed.
- Coordinate with medical staff to ensure optimal scheduling and patient flow.
- Data Management:
- Enter and update patient information in the electronic health record (EHR) system.
- Maintain accurate and confidential patient records.
- Handle patient forms and documentation with attention to detail.
- Insurance and Billing:
- Verify patient insurance coverage and obtain pre-authorizations if required.
- Explain insurance benefits and billing procedures to patients.
- Assist patients with completing insurance forms and obtaining necessary documentation.
- Communication:
- Answer phone calls, emails, and other communications in a timely and professional manner.
- Address patient inquiries and resolve issues or escalate as needed.
- Collaborate with other clinic staff to ensure coordinated patient care.
- Administrative Support:
- Perform general administrative tasks such as filing, faxing, and copying documents.
- Maintain a clean and organized reception area.
- Assist with other clerical tasks and special projects as assigned.
- Qualifications:
- Education:
- Graduate of any allied health programs (Nursing, Medical Technology, Radiologic Technology and equivalent).
- Underboard or non-license
- Experience:
- Previous experience in a medical office or healthcare setting preferred.
- Familiarity with medical terminology and insurance processes is advantageous.
- Must be willing to work in Cainta, Rizal.
- Skills:
- Strong interpersonal and communication skills.
- Proficient in using computer systems and EHR software.
- Excellent organizational and multitasking abilities.
- Attention to detail and accuracy in handling patient information.
Pay: Php18,000.00 - Php19,000.00 per month
Benefits:
- Company events
- Free parking
- Health insurance
- Life insurance
- On-site parking
- Opportunities for promotion
- Promotion to permanent employee
- Overtime
- Shift system
- 13th month salary
- Overtime pay
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