Philippines Job Openings

Sapient Careers BPO

COLLECTIONS SUPPORT SPECIALIST I EXPRESS HIRING

Mandaluyong City

FULL TIME

September 18, 2024

One-Day Hiring Process! Earn up to 25k Monthly!
We are seeking highly motivated and customer-focused Customer Service Representatives (CSRs) to join our team! As a key member of our customer service team, you will be responsible for resolving customer issues and ensuring timely collection of outstanding payments.
What We Offer:
  • Competitive salary up to 25k monthly
  • HMO benefits
  • Shift schedule (Day shift/Mid shift/Night shift)
  • Pioneer, non-voice, and easy accounts available
  • Incentives and signing bonuses & other premium benefits
Job Responsibilities:
  • Monitor and manage accounts receivable to ensure timely collection of outstanding payments
  • Investigate and resolve payment discrepancies or billing issues to facilitate prompt payment
  • Maintain accurate and up-to-date records of collection activities, conversations, and payment commitments
  • Ensure compliance with regulations and company policies in the collection process
  • Build and maintain positive relationships with clients while effectively managing overdue accounts
Ideal Candidate:
  • Loves talking to people and proactively solving issues
  • Excellent communication and interpersonal skills
  • Strong problem-solving and decision-making abilities
  • Ability to work independently and as part of a team
How to Apply:
If you're a customer-focused individual looking for a new challenge, we invite you to apply today! Submit your application now to join our team of successful CSRs.
Job Types: Full-time, Permanent, Fresh graduate
Pay: Up to Php25,000.00 per month
Benefits:
  • Additional leave
  • Company events
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee
Schedule:
  • 8 hour shift
  • Monday to Friday
Supplemental Pay:
  • 13th month salary
  • Bonus pay
  • Performance bonus
  • Quarterly bonus
  • Yearly bonus
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