Philippines Job Openings
Sapient Careers BPO
CSR - Voice and Non-voice account - Fixed weekends -off
Quezon City
FULL TIME
September 18, 2024
Job Summary:
We are seeking dedicated and customer-focused Customer Service Representatives to join our team at Sapient! As a key member of our customer service team, you will be responsible for handling incoming customer calls and inquiries, providing information and assistance, and resolving customer complaints.
Responsibilities:
- Answer incoming customer calls and inquiries to provide information and assistance
- Resolve customer complaints and escalate issues as needed
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members and other stakeholders to improve customer service processes
- High school diploma or equivalent required
- Good communication and interpersonal skills
- Excellent problem-solving and decision-making abilities
- Ability to thrive in a fast-paced and dynamic environment
- Competitive salary up to 25k monthly
- Opportunity to join a growing team and enjoy work-life balance
- Collaborative and dynamic work environment
- Ongoing training and development opportunities to enhance your skills and knowledge
If you're a customer-focused individual looking for a new challenge, we invite you to apply today! Submit your application now to join our team of successful CSRs. Don't miss this opportunity to start your career journey with Sapient!
Job Types: Full-time, Permanent, Fresh graduate
Pay: Up to Php25,000.00 per month
Benefits:
- Additional leave
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- 8 hour shift
- Monday to Friday
- 13th month salary
- Bonus pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
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