Philippines Job Openings

The Back Room Offshoring Inc.

Compliance Operations Associate

FULL TIME

September 2, 2024

Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it!
Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed!

The Client is a financial technology company for borderless businesses. Founded in 2014, our Global Account platform offers businesses of all sizes a single finance app for global growth. Features include multi-currency digital wallets, on-demand virtual bank accounts, worldwide payments, currency exchange, and instant Visa cards. We value innovative technology, user experience, and service.

We are an ambitious and rapidly growing company led by an entrepreneurial and collaborative team. We offer our people an opportunity to be part of building a new financial services platform for a borderless world, and to learn and progress in a friendly, dynamic and multi-cultural environment.

We are looking for a proactive individual who would be excited to have the opportunity of growing with us, by joining our Compliance team.


Duties & Responsibilities:
  • Responsible for onboarding checks of all new international and corporate clients of Client.
  • Ensure that all appropriate information related to each application is filled and up to date.
  • Conduct CDD/ KYC and AML checks on all customers in accordance with local regulatory requirements and the Company standards and procedures.
  • Liaise with our HK based onboarding team daily either through Slack or email.
  • Analyse situations to identify potential AML issues or red flags, gaps and risks in KYC information and documentation at the onboarding gateway.
  • Liaise with client to remediate deficiencies in KYC information and documentation for a timely and smooth onboarding process.


Skills & Qualifications:

  • At least 1 to 2 years of relevant experience in customer services, client onboarding, or KYC/CDD fields, preferably in the field of banking or finance.
  • Must have a very keen eye for detail.
  • Familiarity with how corporate structures of international companies work is an advantage.
  • Fluency in written and spoken English; fluency in an Asian language is an advantage.
  • Personable, approachable, positive and ability to work in a high pressure environment with a diverse mix of staff.

Work Flexibility:
Onsite for 1 month training, work from home after training
Work Schedule:
Day shift (9:00am to 6:00pm PH time)

Core Perks and Benefits:
HMO on your first day + Free coverage for 2 dependents on your 2nd year
Government-mandated benefits
20 Annual Leave Credits
13th-month pay
Birthday Leave
Bereavement Leave

Onsite/Hybrid employee additional benefits:
Travel Subsidy Allowance
Free staff house accommodation (for those within a certain distance)
Free Shuttle service
Free Lunch
Free Uniform
Perfect attendance bonus


Additional benefits/perks to all employees:
Onboarding training
Performance-based salary increase
Discretionary incentives based on client or individual performance
Monthly employee engagement
Birthday Gift
Weekly treats
Christmas Hamper
Anniversary Gift
Opportunity to travel

Know someone who'd be perfect for this role? Refer them to us through the link below and get rewarded via Gcash for every successful hire:
https://rb.gy/u35c6
  • Grad trainees, junior, entry-level, and admin positions: PHP 3,000
  • Intermediate positions: PHP 5,000
  • Senior and hard-to-fill positions: PHP 8,000
Send them our way, and let's win together!

Check our website to see more:
https://thebackroomop.com/
And our Facebook page if you want more:
https://www.facebook.com/The Back Room OP
And here's the link to our Glassdoor page, where you can see what our team members have to say about us:
https://www.glassdoor.com/Reviews/The-Back-Room-Philippines-Reviews-E3846636.htm
Get the word out!

By submitting your application, you grant us permission to retain all your application data, including Personally Identifiable Information (PII), for recruitment purposes. We will retain this information for as long as there is a legitimate business purpose or a legal requirement to do so.
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