Customer Relationship Associate - US CCS

Customer Relationship Associate - US CCS

Job no: 494657
Work type: Full-time
Location: Manila - Makati City
Categories: Collections, Customer Service & Call Centre

CUSTOMER RELATIONSHIP ASSOCIATE

Credit Corp Inc is looking for people like you to join our exciting US collections LOB! You can enjoy a great work-life balance, fix weekends off and other awesome benefits!

What will you be doing:

• You will be the front line of our debt collection business in the US
• Contributing to the exciting growth of Credit Corp Inc
• You will be a problem solver, so if you are curious and motivated to find answers, this job is for you!
• You will be given a portfolio of accounts and will spend half your time investigating leads to trace and locate Customers and the other half negotiating to support Customers and find a sustainable way to resolve their financial problems.

Who we are looking for:

• Willing to work in the night shift and onsite in our office building office in Ayala Makati
• Ability to learn new things in a fast pace environment
• Proficient in English (Verbal/written)
• Confident, assertive, persuasive and resilient
• Competitive, results-driven and hungry for success
• Good problem solving abilities
• Proven record of being reliable and committed
• Basic computer knowledge and internet navigation/researching abilities

What's in it for you?

• Work life Balance in a culture friendly environment.
• 20% night shift differential
• Attendance bonus 2,000 Php per month if all shifts are completed
• Hazard Allowance 200 Php per day spent in the office to supplement travel
• Free Breakfast and Main meal provided daily on site
• Free fresh fruits weekly
• Sleeping quarters provided for breaks only
• All US National Holidays and Philippine regular holidays are observed including Christmas up to New Year Holiday break (1 week)
• Paid extensive and structured training before you start the role (You will be well-equipped)
• Free self-development training workshops/programs and a big chance for career progression (Grow with us!).
• Awarding ceremonies (Get recognized and rewarded for your hard work even on your first few months with us).
• Monthly performance incentives: Uncapped cash bonuses (Your drive and motivation to succeed is all you need).
• Free life insurance on day 1 (Be insured while working at Credit Corp).
• HMO coverage plus free dependents (Common law Partners included)
• Exciting Company events.
• Retirement package(Prepare for your future)
• Attractive salary and bonuses awaits you!

You don't have to be mean to be a Collections Specialist! We value work attitude over years of experience so prior collections experience is not a mandate. And if you feel you have what it takes to do the job, we would love to hear from you.

Apply today! Don't delay...We look forward to hearing from you!

Advertised: 22 Oct 2024 Singapore Standard Time
Applications close:

Job ID 494657