Philippines Job Openings
1 COOPERATIVE INSURANCE SYSTEM OF THE PHILIPPINES LIFE AND GENERAL INSURANCE
Customer Service Associate - DAVAO CITY (RELIEVER)
Davao
FULL TIME & CONTRACT
October 14, 2024
- Answers phones and directs all incoming calls to appropriate party promptly and efficiently;
- Receives and interacts with incoming visitors and determine whether they should be given access to specific people;
- Interacts with external clients;
- Manages travel arrangements (booking, trip file, cash advance, itinerary, materials, and expense report);
- Arranges and coordinates meetings and marketing events;
- Pre-underwrites received insurance applications;
- Pre-evaluates received filed claims;
- Cultivates and maintains good relationship with existing customers;
- Follows up collection of remittances and pending underwriting and claims requirements;
- Communicates with agents status of their cooperative’s insurance applications and filed claims;
- Monitors region’s sales production and trends;
- Collates monthly/quarterly/annual sales performance reports against monthly/quarterly/annual sales goals;
- Assists in identifying opportunities for sales;
- Promotes products to new and existing customers through telemarketing and other means with proper coordination with agents in the region;
- Keeps records of telemarketing sales campaigns;
- Keeps record, updates, and coordinates the following with the Marketing Unit:
- Complete cooperative client listing, active and inactive cooperative client for three consecutive years and their respective premium contributions;
- New cooperative clients and their business;
- Monthly premium contributions of cooperatives in the region per plan;
- Status report on stop remittance or non-remittance of cooperative client in the region;
- Issued, cancelled, and unissued billing statement forms for the month;
- Maintains listing of Agents in the region;
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken; and
- Performs other related tasks that may be assigned from time to time.
- Candidate must possess at least Bachelor's/College Degree Holder.
- Fresh graduate to at least 1 Year of working experience.
- Preferably 1 year experience in Healthcare/Medical Support & Assistant, Customer Service related field or equivalent.
- Must be willing to work in Davao City under a contractual status (RELIEVER) for four (4) months.
Contract length: 6 months
Pay: Php14,500.00 - Php15,000.00 per month
Benefits:
- Company Christmas gift
- Company events
- Employee discount
- Free parking
- 8 hour shift
- Day shift
- Fixed shift
- Monday to Friday
- 13th month salary
- Bachelor's (Required)
- Customer service: 1 year (Preferred)
- 50% (Preferred)
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