Job Description:

• Answers phones and directs all incoming calls to appropriate party promptly and efficiently;
• Receives and interacts with incoming visitors and determine whether they should be given access to specific people;
• Interacts with external clients;
• Manages travel arrangements (booking, trip file, cash advance, itinerary, materials, and expense report);
• Arranges and coordinates meetings and marketing events;
• Pre-underwrites received insurance applications;
• Pre-evaluates received filed claims;
• Cultivates and maintains good relationship with existing customers;
• Follows up collection of remittances and pending underwriting and claims requirements;
• Communicates with agents status of their cooperative’s insurance applications and filed claims;
• Monitors region’s sales production and trends;
• Collates monthly/quarterly/annual sales performance reports against monthly/quarterly/annual sales goals;
• Assists in identifying opportunities for sales;
• Promotes products to new and existing customers through telemarketing and other means with proper coordination with agents in the region;
• Keeps records of telemarketing sales campaigns;
• Keeps record, updates, and coordinates the following with the Marketing Unit:
• Complete cooperative client listing, active and inactive cooperative client for three consecutive years and their respective premium contributions;
• New cooperative clients and their business;
• Monthly premium contributions of cooperatives in the region per plan;
• Status report on stop remittance or non-remittance of cooperative client in the region;
• Issued, cancelled, and unissued billing statement forms for the month;
• Maintains listing of Agents in the region;
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken; and
• Performs other related tasks that may be assigned from time to time.

Job Requirements:

• Candidate must possess at least Bachelor's/College Degree Holder.
• Fresh graduate to at least 1 Year of working experience.
• Preferably 1 year experience in Healthcare/Medical Support & Assistant, Customer Service related field or equivalent.
• Must be willing to work in Davao City under a contractual status (RELIEVER) for four (4) months.

Job Types: Full-time, Temporary, Contract
Contract length: 6 months
Pay: Php14,500.00 - Php15,000.00 per month
Benefits:

• Company Christmas gift
• Company events
• Employee discount
• Free parking

Schedule:

• 8 hour shift
• Day shift
• Fixed shift
• Monday to Friday

Supplemental Pay:

• 13th month salary

Education:

• Bachelor's (Required)

Experience:

• Customer service: 1 year (Preferred)

Willingness to travel:

• 50% (Preferred)

Expected Start Date: 11/04/2024