Philippines Job Openings

Teleperformance Philippines

Fairview Terraces - Customer Service Specialist - November Onsite

Quezon City

FULL TIME

October 31, 2024

Overview:
Our Customer Service Representatives and Technical Support Representatives are vital members of our company. You will field customer inquiries and provide solutions that help create excellent customer experiences. You will have the chance to work in a highly collaborative and engaging environment that provides dynamic interactions with different cultures as well as opportunities to grow your potential and develop your career.
Responsibilities:
  • Handle and carefully respond to all customer inquiries via inbound calls and email
  • Provide excellent customer service through active listening
  • Work with confidential customer information in a secure manner
  • Aim to resolve issues on the first call by being proactive
  • Appropriately and adequately communicate with customers
Qualifications:
  • Filipino citizen or with equivalent legal status
  • Proven oral and written English communication skills
  • Strong logic and problem-solving skills
  • Availability to work in various shifts
  • Skill in using Windows operating systems
  • Organization and work prioritization skills
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