Philippines Job Openings

Approche Hospitality Management Corporation

Food and Beverage Supervisor

Quezon City

FULL TIME

September 2, 2024

Job Overview:
We are seeking a motivated and experienced Food & Beverage (F&B) Supervisor to join our team at Quezon City. The F&B Supervisor will assist in overseeing the daily operations of our restaurant, bar, room service, and banquet facilities. The ideal candidate will have a strong background in food and beverage service, excellent leadership skills, and a passion for delivering exceptional guest experiences.
Key Responsibilities:
Daily F&B Operations Supervision:
  • Oversee and coordinate the day-to-day operations of all F&B outlets, including the restaurant, bar, room service, and banquets.
  • Ensure smooth and efficient service delivery, maintaining high standards of quality, cleanliness, and guest satisfaction.
  • Assist in the planning and execution of special events, promotions, and banquets to drive revenue and enhance guest experience.
Staff Management and Training:
  • Supervise, train, and support F&B staff, including servers, bartenders, and banquet staff, ensuring they adhere to service standards and hotel policies.
  • Conduct regular training sessions on service techniques, menu knowledge, and health and safety protocols.
  • Monitor staff performance, provide constructive feedback, and assist in conducting performance appraisals.
Guest Service and Satisfaction:
  • Ensure guests receive prompt, friendly, and professional service at all F&B outlets.
  • Address and resolve guest complaints or concerns in a timely and effective manner, implementing service recovery when necessary.
  • Promote upselling of menu items, beverages, and special promotions to maximize revenue.
Inventory and Cost Control:
  • Assist in managing inventory levels for food, beverages, and supplies, ensuring adequate stock and timely replenishment.
  • Monitor and control costs by minimizing waste, optimizing portion sizes, and ensuring proper storage and handling of products.
  • Conduct regular inventory checks and assist with purchasing decisions to maintain cost efficiency.
Compliance and Health & Safety:
  • Ensure compliance with health, safety, and sanitation standards, as well as local regulations and hotel policies.
  • Conduct regular inspections of F&B areas to maintain cleanliness, organization, and safety.
  • Ensure staff adheres to personal hygiene and grooming standards and follows food safety procedures.
Collaboration and Communication:
  • Work closely with the kitchen, sales, and other departments to ensure seamless operations and coordinated service delivery.
  • Communicate effectively with staff and management to relay guest feedback, operational issues, and improvement opportunities.
  • Participate in regular meetings to discuss F&B performance, guest feedback, and strategies for improvement.
Reporting and Documentation:
  • Prepare daily, weekly, and monthly reports on F&B sales, inventory, guest feedback, and staff performance.
  • Assist in analyzing sales trends and customer preferences to help develop strategies for menu planning and promotions.
Qualifications:
  • Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred.
  • Minimum of 3 years of experience in the F&B industry, with at least 1 year in a supervisory role.
  • Strong knowledge of food and beverage service, operations, and guest service standards.
  • Excellent leadership, communication, and organizational skills.
  • Proficiency in F&B management software, point-of-sale (POS) systems, and Microsoft Office Suite.
  • Strong problem-solving skills, attention to detail, and the ability to work under pressure.
  • Knowledge of local health, safety, and labor regulations in the Philippines is an advantage.
Job Type: Full-time
Pay: From Php20,000.00 per month
Benefits:
  • Employee discount
  • Opportunities for promotion
  • Promotion to permanent employee
  • Staff meals provided
Schedule:
  • 8 hour shift
  • Afternoon shift
  • Day shift
  • Early shift
  • Holidays
  • Shift system
Supplemental Pay:
  • 13th month salary
  • Commission pay
  • Performance bonus
Education:
  • Bachelor's (Preferred)
Experience:
  • Food and Beverages: 2 years (Required)
Expected Start Date: 09/16/2024
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