GENERAL FUNCTION
Conducts real-time assessment and historical review to identify high-risk and suspicious transactions, to avoid or deter any fraudulent activities from happening.
DUTIES AND RESPONSIBILITIES
Fraud Analytics and Reports

• Monitor real time queues from different transactions such as account creation, bet placement deposit and withdrawal, to identify fraudulent activity like account take over or sharing, theft and similar other risks.
• Anticipate and identify fraudulent transactions, validate information through thorough investigation and cancel them from further processing.
• Resolve queued transactions within the service level agreements to reduce potential revenue losses.
• Diligently follow investigation and escalation procedures while ensuring the integrity of any findings
• Monitor constantly customer and transactional records to identify unauthorized transactions and fraudulent accounts.
• Ensures that all regular reports are accurate and sent on time.
• Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports
• Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement
• Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues
• Performs other tasks as directed by immediate superior.
• Provide regular reports on daily audits, relevant findings on fraud investigations and periodic analysis

User Access

• Ensures that all profile creation of staff/players/outlets are within mandated access limitations
• Monitor and review provided access from time-to-time to assess if it falls within the scope of work
• Responsible in ensuring activation or deactivation of staff or shop till access depending on operational protocol and needs.

Administrative Affairs

• Adheres to all the company’s administrative policies and procedures and enforces the same
• Ensures the positive reflection of the company’s image through appropriate behavior and demeanor in conducting company business

QUALIFICATIONS AND REQUIREMENTS

• With relevant experience in a similar role/responsibility
• Adept with various reporting tools and software especially Oracle SQL
• Has good organizational skills
• Detail oriented, analytical and inquisitive
• Has advance computer skills – MS Office, Internet, Outlook
• Has good numerical and analytical skills
• Has good communication and interpersonal relationship skills
• Has basic knowledge in sports
• Willing to render overtime and/or be on shifting schedule
• On-call even during weekends and holidays
• Can coordinate with various personnel across the company
• Able to understand business needs and has the initiative to create improvements when necessary

PERSONAL ATTRIBUTES

• Well-groomed with pleasant personality
• High personal integrity
• High level of initiative and resourcefulness
• Diplomatic and tactful
• Can work under pressure with minimal supervision
• Has a sense of responsibility and urgency

Job Type: Full-time
Pay: Php20,000.00 - Php30,000.00 per month
Benefits:

• Health insurance
• Life insurance

Schedule:

• Shift system

Supplemental Pay:

• 13th month salary