• At least 6 months BPO experience
• Minimum typing speed of 40 words per minute with 90% accuracy.
• Proficient in written and verbal English skills and strong client-facing communication ability
• Amenable to working in rotating shifts
• A passionate and proactive attitude toward team, company & customer
• Proven skills in daily time management to deliver outstanding customer service improvements and initiatives
• Advanced Level in other MS Office applications
• Ensures achievement of set Quality and Customer Satisfaction scores for all processed cases
• Keen into details and has excellent problem-solving skills
• Willing to render overtime and work on Saturday and or Holidays
• Must be residing within Metro Manila or can report On-site

PERKS & BENEFITS:

• Work Onsite Allowances
• Performance and Attendance Incentives
• Work and Life Balance
• Job Security and Advancement
• Local and International Culture

Job Type: Fixed term
Contract length: 3 months
Pay: Up to Php22,000.00 per month
Benefits:

• Company Christmas gift
• Company events
• Free parking
• On-site parking
• Paid training
• Promotion to permanent employee

Schedule:

• 8 hour shift
• Afternoon shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Overtime
• Rotational shift
• Weekends

Supplemental Pay:

• 13th month salary
• Overtime pay
• Performance bonus

Ability to commute/relocate:

• Quezon City: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What is your active email address?
• What is your active Phone Number?

Experience:

• Customer service in a BPO setting: 1 year (Preferred)

Language:

• English (Required)

Willingness to travel:

• 100% (Required)

Expected Start Date: 10/21/2024