Philippines Job Openings
F2 Logistics Philippines
Operations Supervisor
Parañaque
FULL TIME
October 13, 2024
Key Responsibilities:
- Oversee and carry out day-to-day operational activities such as truck outsourcing, coordination with carriers, manpower complement, oversee on-site operations, proper transaction documentation, internal and external customer coordination (Manila & Branch), pick-up and delivery timeliness monitoring to meet the service commitment to customers.
- Prepare operational reports by summarizing daily, weekly and monthly activities with corresponding action plans to help management in decision making.
- Assist the manager in the planning and implementation of policies and procedures by recommending improvements to achieve operational efficiency.
- Participate in the process alignment and/or improvement with the customer through site operations observation and discussion of their requirements to come up with agreements for the execution of service commitment.
- Do regular coaching & mentoring program to Operations staff by doing a scheduled one-on-one session using coaching log sheet or journal to ensure that Operations staff are highly motivated, engaged and enthusiastic in delivering service to our customers.
- Recommend process improvements and develop policy statements to be used as guide to Operations Team in order to strengthen business controls, improve operations and reduce costs.
- Recommend and initiate the selection and hiring of employees by conducting paper screen and interviews to ensure job specifications are met.
- Train & orient new hires by conducting product knowledge & process flow orientation and actual on- the-job immersion to equip them with the necessary knowledge and skills prior to actual customer interaction.
- Conduct Performance Management by evaluating and discussing Key Performance Indicators (KPI) results to Operations staff and come up with action plans to improve team performance.
- Perform any other function as assigned by his/her immediate leader.
- Graduate of any four year course preferably business course
- Minimum of 2 years’ experience on the position with similar job description
- Strong written / oral communications and organizational skills are required
- Proficiency in Office Applications
- Strong analytical skills, systematic and detailed oriented
- With proven people skills
- High stress tolerance
Pay: Php20,000.00 - Php25,000.00 per month
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