Philippines Job Openings

iQor Philippines

P56K incentives | Customer Service Representative

Santa Rosa

FULL TIME

October 24, 2024

Get hired and receive P56K* performance incentives from our Telco account. Be More with i Qor!
From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to the community. A world of opportunity is waiting. Let's get started!
You've got energy, enthusiasm, drive and determination. We've got competitive compensation, great benefits, and a career path that rewards performance with growth and opportunity. Let’s match!
Our Customer Service Representatives or Call Center Agents are responsible for:

Handling inbound customer service calls;
Processing inbound sales calls;
Taking inbound or placing outbound collections calls;
Answering technical support inquiries via incoming calls, chat or email;
Demonstrating excellent customer service skills with the ability to take ownership in assisting, researching and resolving customer issues; and
Performing other duties as assigned.

Minimum Requirements:

Previous six months or more call center or customer service experience is required;
Ability to develop rapport and demonstrate a caring attitude;
Excellent data entry and internet navigation skills;
Clear and distinct oral and written communication skills in English;
Must be detail oriented;
Dynamic interpersonal and judgment skills;
Professional demeanor and dependable work ethic;
Ability to work in a fast-paced environment and multi-task; and
With at least a High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required.

Job Type: Full-time, Permanent

Competitive Basic Pay + Non-Taxable Allowance
HMO on Day One plus you can enroll up to FIVE (5) dependents including Common Law Spouse/LGBT Partner
Quarterly Appraisals
Monthly Performance Incentives
Up to 30 Days Paid Leaves with 21 Days convertible to cash

*Terms and conditions apply.
Job Type: Full-time
Pay: Php18,000.00 - Php35,000.00 per month
Benefits:

Health insurance
Life insurance

Schedule:

Shift system

Supplemental Pay:

13th month salary
Overtime pay
Performance bonus

Application Question(s):

Please provide your active email address:
Do you have BPO experience (agent role)? Yes or No

Education:

Bachelor's (Preferred)

Language:

English (Preferred)

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