Philippines Job Openings
Offshore Business Processing
Process Excellence Officer
Pasig City
FULL TIME
September 18, 2024
Job Summary
- HMO on Day 1
- Receive promising perks and rewards
- Experience travel opportunities
- Get recognized for what you do
- Achieve work-life balance
- Improve exponentially with enhanced learning
- Primary responsible in the formulation of operating guidelines and procedures on products and services, regulatory requirements and operational concerns
- Documentation of the operating areas of the company. Constructs workflows for business process through flowcharts, procedure notes and associated quality documentation as required
- Conduct audits as scheduled to ensure that all company policies and standard operating procedures are being complied by all departments
- Formulation and implementation of approved action plans for issues & challenges
- Implementation of approved deviations to plan and schedules, with necessary coordination with the units concerned
- Identify, design, recommend and document the improvement of business processes of the company and the clients
- Identify and document business requirements obtained during business process mapping
- Contribute to the training program and implementation strategy
- Conduct Business Case Analysis & Process Re-engineering for the company and the clients
- Work collaboratively across all departments of the organization to help improve the management of a business process
- Prepare Company Presentation for Client Visits and RFP purposes
- Will work hand in hand with the Process and Implementation Team
- Undertaking any other tasks or responsibilities at the behest of the Process Development Manager and Operations Manager
- Proven ability to design business and operational processes which reduce waste and risk and improve quality
- Must have the vision to focus on the entire process of the company from beginning to end
- Proven ability to engage employees to inspire and empower them to provide input into process innovation.
- Proven ability to encourage employees to embrace new process once it is implemented
- Experience of working and engaging with stakeholders using a variety of techniques
- Candidate must possess at least a Bachelor's/College Degree, Engineering (Others) or equivalent.
- At least 2 year(s) of work experience as a Supervisor in Operations or Support Function
- Preferably Six Sigma Yellow Belt and/or Green Belt trained/certified
- Possesses strong organizational, interpersonal and time management skills
- Familiarity with Operational Excellence, Continuous/Process Improvement, and Total Quality Management concepts
- Extensive background and experience in Project Management
- Has excellent & effective written and oral communication skills
- Strong team player with a high level of professionalism and initiative
- Willing and able to work on a shifting schedule and during holidays
- Proficient in a Microsoft Office Environment specifically Word, Power Point, Excel & Vision
- Must be willing to travel in Australia, US, and the UK
- Applicants must be willing to work in Ortigas/Cubao office
Pay: Php35,000.00 - Php50,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- 8 hour shift
- 13th month salary
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