Do you have service support experience and a freight forwarding background in one? We need you! Hit the APPLY button now!
Job Summary

• HMO on Day 1
• Receive promising perks and rewards
• Experience travel opportunities
• Get recognized for what you do
• Achieve work-life balance
• Improve exponentially with enhanced learning

Responsibilities
Client Specific tasks
Heavy email traffic

• To Client in Australia: Organising and updating the booking with any necessary conditions relevant.
• To EES overseas Agent: solving issues when they arise and getting solutions best for the client

Problem-solving to ship goods most efficiently and as per client requirements

• Cost comparisons between shipping methods, carriers, incoterms
• Potential location changes (origin and destination)

Constant and consistent updating of EES clients

• When shipments are on time or not
• Keeping client informed at all times

Constant and consistent follow-ups with agents

• When things are good and bad
• Keeping Agent accountable at all times
• Providing informed, clear instructions

Spot Quoting

• When carriers have been changed
• When additional occurrences arise

Document checking

• Bills of Lading
• Airfreight / Seafreight
• Agent invoices are correct against our tariffs

Requirements

• Recent and solid experience in Freight Forwarding, Shipping or Logistics is a preference
• Minimum of 1-4 years of experience in the same role/same industry is required for this position
• Good customer service skills
• Excellent English skills in both written and oral
• Ability to cope with repetitive or continuous support queries
• Solid computer skills with the ability to learn new systems quickly
• Must be willing to work in a fast-paced environment
• Efficient team member, especially in dynamic situations
• Able to work well independently with limited supervision
• Full-time positions available
• Amenable to report onsite in either Ortigas, Pasig City / Cubao, Quezon City

Job Type: Full-time
Pay: Php18,000.00 - Php25,000.00 per month
Benefits:

• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Schedule:

• 8 hour shift

Supplemental Pay:

• 13th month salary