Glow Touch, a unify CX Company, is growing, and we are looking for an experienced Project and Implementation Manager to join our motivated and ambitious team.

What Will You Do?
As Project and Implementation Manager, you coordinate people and processes to ensure that all projects are delivered on time and produce the desired results for multiple projects. You will review internal and external client requirements, scope and develop project plans, as well, lead all project calls with all parties involved. This position requires creativity and flexibility to accommodate a fast-paced environment to manage projects from the creation of the project requirements, testing, to the production rollout.

unify CX is a Global company with locations in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines, that provides personalized contact centers, business processing, and technology outsourcing solutions. In nearly two decades of operations, we have grown from a few employees in a single location to a global company with thousands of staff members who support an international clientele.

Our motto is “Putting People First” we truly value our employees, customers, and communities. Our focus goes beyond simply filling positions; we invest in our employees' long-term career growth. Our dedication to exceeding expectations has led to longstanding partnerships with clients, some of whom have been with us for decades. While others may speak of creating a supportive environment, we actively demonstrate it through our actions and approach.

unify CX is a certified woman-owned business and an EOE employer who welcomes diversity.