Job Summary
The Reserve/Pool Officer is responsible for the delivery and overall quality of the POP UP and branch operations within the area of assignment. Apart from ensuring that efficient, delightful and customer-centric services are consistently experienced at service touchpoints, he/she and his/her team are expected to contribute to the Bank’s revenue generating initiatives by achieving cross selling-related targets. He/She manages risks in ensuring that all processes and service delivery are fully compliant with corporate policies and external regulations. It is also the responsibility of the Reserve/Pool Officers to independently report and immediately escalate, process and control issues and concerns that put the bank at risk if these are not immediately attended to or resolved.
Qualifications

• Education: Bachelor’s degree, preferably in business or a service-oriented program
• Experience: 3-5 years branch banking experience, preferably in a supervisory role (more than five years for the Manager rank)
• Willing to be assigned in Visayas Region (Bacolod based)

Job Types: Full-time, Permanent
Schedule:

• 8 hour shift

Ability to commute/relocate:

• Bacolod City, Negros Occidental: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Branch Banking: 3 years (Preferred)