Philippines Job Openings

Acquire BPO

Risk & Controls Analyst

Pasig City

FULL TIME

November 4, 2024

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Acquire BPO is an award-winning business process outsource provider, servicing some of the world’s largest brands by operating contact centers and back-office services from offshore, nearshore, and onshore locations globally, including Australia, the Dominican Republic, the Philippines, and the United States. Known for our commitment to safety, flexibility, and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources. Our employee value proposition, Come for a career, stay for the fun, underscores our commitment to a vibrant, inclusive, and engaging work environment.
Why Join the A-Team?
Come for a career, stay for the fun!
  • Enjoy 14 months of pay*
  • HMO coverage for you and your family
  • Yearly Kick-Off Parties with major giveaways (like the car in 2023)
  • Get recognized through our ‘Value Awards’
  • Grow your career – yes, we love to promote internally
  • Do meaningful work and collaborate with the best
  • 900 promotions given each year
  • 2,700+ leadership training courses
A Glimpse into Your New Role
As a Sales & Service Risk & Controls Analyst, you will be primarily responsible for conducting controls testing to identify, assess, and mitigate risks within the Engie Retail sales and service operations. You will develop and implement control measures to ensure compliance with regulatory requirements and internal policies while collaborating with various departments to monitor risk exposure.
  • Conduct thorough controls testing to identify potential risks in sales and service processes.
  • Develop and implement control measures to mitigate identified risks.
  • Monitor compliance with regulatory requirements and internal policies.
  • Collaborate with various departments to ensure effective risk management.
  • Prepare and present risk and controls testing reports to senior management.
  • Recommend improvements to enhance operational efficiency and reduce risks.
What You’ll Bring
  • 4-6 years of experience in risk management, compliance, or a similar role.
  • Experience in developing and maintaining statistical data on regulatory violations.
  • Demonstrated ability to identify, analyze, and address compliance issues.
  • Intermediate computer software skills (e.g., Microsoft Office Suite).
  • Experience in process mapping.
  • Ability to obtain and analyze data from sources such as customer databases.
  • Commitment to continuous improvement of business processes, including quality and compliance processes.
  • Excellent time management skills with the capacity to meet deadlines.
With a diverse global team working together, we proudly embrace and live by these shared values:
  • Collaboration: Brilliant jerks can be brilliant elsewhere.
  • Impact: Do, get it done, create impact.
  • Passion: Be positive, bring passion and energy.
  • Transparency: A transparent team can help each other.
What are you waiting for?
Join the A-Team and experience the A-Life!
Join the A-Team and experience the A-Life!
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