Philippines Job Openings

Acquire BPO

Service Delivery Coordinator

Quezon City

FULL TIME

November 6, 2024

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Acquire BPO is an award-winning business process outsource provider, to some of the world’s largest brands operating contact centers and back-office services from offshore, nearshore, and onshore locations to clients globally and serviced from Australia, Dominican Republic, Philippines and the United States. Known for our commitment to safety, flexibility, and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources. Our employee value proposition, Come for a career, stay for the fun, underscores our commitment to a vibrant, inclusive, and engaging work environment.
Why Join the A-Team?
Come for a career, stay for the fun!
  • HMO coverage for you and your family
  • Yearly Kick Off Parties with major giveaways
  • Get recognized through our ‘Value Awards’
  • Grow your career - yes, we love to promote internally
  • Do meaningful work and collaborate with the best
  • 900 promotions given each year
  • 2,700+ leadership training courses
A Glimpse into Your New Role
  • Manage inbound call queues to ensure all calls are answered within set service levels
  • Assist and address all provisioning enquiries and requests until they are resolved
  • Make outbound calls to client representatives to identify and resolve provisioning concerns
  • Update the customer database and maintain accurate and current notes in all interactions
  • Work collaboratively as part of a team and one goal, contributing ideas and providing help to others
What You’ll Bring
  • Strong command of the English language, both oral and written
  • Team player, self-motivated, self-learning and flexible
  • Attention to detail and excellent time management skills
  • Computing skills and abilities which includes (but not limited to) fast typing speed, familiarity with MS Office applications, computer navigation, etc.
  • Multitasking skills with the ability to prioritize effectively
With a diverse global team working together, we proudly embrace and live by these shared values:
  • Collaboration: Brilliant jerks can be brilliant elsewhere.
  • Impact: Do, get it done, create impact.
  • Passion: Be positive, bring passion and energy.
  • Transparency: A transparent team can help each other.

What are you waiting for?
Join the A-Team and experience the A-Life!
Join the A-Team and experience the A-Life!
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