BROAD SCOPE

• As a Sales Support Administrator/Associate, your primary responsibility is to handle the administrative tasks that keep the sales team organized and efficient, allowing them to focus on selling and building relationships with customers. This includes managing schedules, processing orders, and maintaining accurate records.

ESSENTIAL DUTIES/ RESPONSIBILITIES

• Serve as the primary contact for customer inquiries, providing information about products, pricing, and order status.
• Support the sales team by handling follow-up calls and emails with customers.
• Assist the sales team in preparing presentations, proposals, and sales materials.
• Coordinate schedules, appointments, and meetings for sales representatives.
• Maintain up-to-date records of sales transactions and customer details.
• Assist in the preparation of sales reports, performance metrics, and forecasts for internal use.
• Work closely with internal departments such as finance, AP and other operations to support the sales process.
• Provide feedback from customers to improve products and services.
• Prepare quotations, proposals, and contracts based on sales inquiries.
• Ensure all documentation is filed correctly and follows company policies.

REQUIREMENTS
EDUCATION / QUALIFICATION

• Bachelor’s degree in business administration, sales, marketing, or a related field.

EXPERIENCE

• Fresh graduates are welcome to apply.
• Previous experience in customer service, sales, or administration is a plus but not mandatory.
• Basic knowledge of sales processes or order management.

SKILLS

• Strong organizational and multitasking skills.
• Excellent communication skills, both verbal and written.
• Proficiency in Microsoft Office (Word, Excel, Power Point)
• High attention to detail and accuracy.
• A positive attitude and willingness to learn.
• Ability to work in a fast-paced environment and meet deadlines.

Job Type: Full-time