Philippines Job Openings
White & Case
Specialist, Billing
Manila
September 16, 2024
Specialist, Billing
Firm Summary
White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.
With lawyers and staff operating from more than 47 locations, working in virtually every country of the world, we have invested heavily in building a high-quality full-service practice competing at the top of the market. We are distinguished by our on-the-ground presence in the world’s key financial markets and our strengths in handling complex cross-border work.
It’s not just about our global network of offices and shared services centers; it’s the global interconnectedness of the Firm that our people, and our clients, value most. We work well together across geographic and practice boundaries. It’s one of the reasons we attract and retain cross-border work. And why we attract a diverse group of people.
Our lawyers are globally minded, enterprising, collaborative and committed to excellence. Diversity is a core value of our Firm and it has been recognized with numerous awards and top rankings around the world. Our people represent 90 nationalities and speak 80 languages.
With lawyers and staff operating from more than 47 locations, working in virtually every country of the world, we have invested heavily in building a high-quality full-service practice competing at the top of the market. We are distinguished by our on-the-ground presence in the world’s key financial markets and our strengths in handling complex cross-border work.
It’s not just about our global network of offices and shared services centers; it’s the global interconnectedness of the Firm that our people, and our clients, value most. We work well together across geographic and practice boundaries. It’s one of the reasons we attract and retain cross-border work. And why we attract a diverse group of people.
Our lawyers are globally minded, enterprising, collaborative and committed to excellence. Diversity is a core value of our Firm and it has been recognized with numerous awards and top rankings around the world. Our people represent 90 nationalities and speak 80 languages.
Position Summary
White & Case Global Operations Center (Manila) LLP is seeking a Billing Specialist to support the firm’s billing cycle by preparing, editing, and finalizing bills with coordination with the Partners and other legal staff, Practice Assistants, Inventory Managers and Revenue Controllers, Finance Managers, and other employees. The billing specialist is also responsible in building a good relationship with stakeholders.
Our Functional Area
The Global Finance team is led by the Firm’s CFO, Steve Wrede, and is made up of approximately 280 team members around the world. Committed to our 2020 strategy for profitable growth, our core functions include billing and collecting Firm invoices, statutory accounting for the Firm and for individual offices, creating and distributing management reports, processing payments to vendors or reimbursements to employees and managing payroll for our people. Together, we work seamlessly across our network of offices and countries where we operate. Ours is a multicultural, diverse and supportive team, where everyone’s contribution is welcome and where we share a mutual ambition to achieve our goals and take the Firm from strength to strength.
Our team’s remit includes partner compensation and the maintenance of partner equity accounts; strategic procurement of vendor services; global tax strategies; inventory management, and finally analysis of the profitability of clients, matters and groups of timekeeper. We work with partners and with other business services groups to establish hourly billing rates as well as client-specific fee arrangements. Our Treasury team is responsible for global cash management, foreign currencies and hedging.
In consultation with Firm leaders, we set annual global revenue and expense budgets across Regional Sections and offices, including legal and business service departments. The team continuously reviews expenditures throughout the year to ensure that the Firm’s resources are being used efficiently.
Duties and Accountabilities1
-
Generate and prepare draft client bills through our Finance system, Elite 3E in compliance with any global agreements that may be in place for the client:
- Generation of monthly and ad hoc proformas
- Generation of draft bills in accordance to partner and/or client’s specifications
- Address rate inquiries and requests
- Edit draft bills as instructed by our partners, associates, and other employees. Editing includes (but is not limited to) narrative changes, write downs/ups, and transferring/combining/splitting entries.
- Provide accurate and timely completion of assignments and inquiry responses; ensuring that all tasks and duties completed are done within the Firm’s set guidelines and policies.
- Prepare, submit and monitor e-bills through e Billing Hub and other various e Billing portals
- Update and maintain ebilling setup in matter and client records
- Track status of bills submitted, identify issues and work to address rejections and reductions as they arise
- Identify and resolve issues on personal disbursements by conducting research in 3E records. Be able to facilitate extraction of supporting documents and conduct billing activities in order to correct invoices.
- Finalize and reverse client and personal disbursement bills
- Generate standard billing reports in 3E, including WIP, AR, and Timekeeper Utilization. The billing coordinator must fully understand the basic fields used in the reports and should be able to help in the analysis as well.
- Update (or coordinate the update of) client and matter records as requested by the appropriate parties
- Respond to the requests received through the White & Case Billing Mailbox and other corresponding mailboxes, and 3E Bullpen. Identify and resolve issues or queries, and/or endorse to the appropriate team/s.
- Coordinate with Cash Receipts and Accounts Payable teams to resolve any payment or vendor inquiries
- Proactively communicate with billing partners regarding matter billing status and other ad hoc queries
- Build a good relationship with stakeholders of other offices
- Serve as point of contact between White & Case Billing and stakeholders
- Review new matters setup, payor and rates
- Troubleshooting errors in the system to a certain extent
- Escalate issues as they arise according to the escalation path.
- Address first level escalated issues and queries from senior and/or billing coordinators
- Should be able to perform training in place of the Supervisor
- Proofread work of junior billers
- Other ad hoc activities, as requested
Qualifications
- Bachelors degree preferred; Graduate of business administration or accounting preferred
- Knowledge in e Billing is an advantage
- 6 or more years of billing or accounting experience
- Strong attention to detail
- Excellent English communication skills, both written and oral
- Proficient in Microsoft Office Word and Excel
- Ability to work under pressure
- Exceptional determination, self-motivation and interpersonal skills
- Team Player
- Open to rotating shifts
Location & Reporting
-
This is a Senior. Coordinator role based in Manila.
- This role reports to Supervisor – Billing and Data Control
- Manila, Philippines
1The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.
Primary Location: Philippines-Manila
Expected Workplace: Hybrid
Job Posting: Sep 16, 2024, 6:37:32 AM
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