The EXCLUSIVE distributor of Chery Auto, Lynk & Co , BAIC vehicle & Mutt Motorcycle here in the Philippines is looking for Technical Officer
MAJOR RESPONSIBILITIES:

• Provide technical assistance to customers, dealership service departments, and field technicians ensuring high levels of customer satisfaction by addressing concerns and resolving issues efficiency.
• Diagnose and troubleshoot complex automotive issues using diagnostic tools and software and offer solutions and recommendations for vehicle and maintenance.
• Document all customer interactions, technical issues, and resolutions accurately. Prepare detailed reports on recurring issues and propose improvements and maintain up-to-date records of technical support activities.
• Stay updated wit the latest automotive technologies , repair techniques, and industry standards; and share those knowledge and best practices to the technical support group and the dealers technicians.
• Communicate effectively with colleagues, customers, and other stakeholders to ensure a clear understanding of technical issues and solutions.
• Participate in and meeting and discussions related to product improvements and technical updates.
• Manage and maintain technical resources, including diagnostic tools, software, and service manuals.
• Ensure the availability and accessibility of technical information and resources for service personnel.
• Ensure compliance with all safety regulations and industry standards in the provision of technical support
• Promote and enforce safety protocols and best practices among service personnel.

COMPETENCIES:
Knowledge

• Thorough understanding of vehicle system mechanical, electrical, and computer system.

Skills

• Strong attention to detail,
• Excellent organizational and time management skills.
• Ability to work independently and as part of a team. Strong communication skills
• Ability to build relationships dealer technicians

Abilities

• Can drive

Education

• Bachelor's degree in Mechanical Engineering, Automotive servicing, or related field
• With updated NC I and NC II certification

Office Location:
728 A. Bonifacio Ave., Balintawak, Quezon City (Gray Building with Mutt Motorcycle signage beside Petron Gas Station)
Job Type: Full-time
Schedule:

• 8 hour shift

Supplemental Pay:

• 13th month salary
• Overtime pay

Ability to commute/relocate:

• Quezon City: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

License/Certification:

• Professional driver's license (Preferred)

Location:

• Quezon City (Preferred)