Philippines Job Openings

Booth & Partners

Training Specialist (Manila ) | Fixed- Term | HMO on Day 1

Makati City

October 14, 2024

About the Client:
Started in 2013 by CEO Carmen Booth and Managing Director Jamie Booth with a vision to provide businesses from all around the world with their own full-time, first-rate offshore team in the Philippines.
Our smart tailored outsourcing and HR solutions deliver high-quality results with reduced operating costs for companies of all sizes across a wide range of industries.
Primary Responsibilities:

Will formulate and conceptualize training modules based on the needs of the employees and the management
Will be responsible for managing the activities involved in the design, preparation, delivery, and need assessment of training and development programs for company managers and employees
Will help determine company needs for leadership development, succession planning, career management, interpersonal skills, and communication training
Will conduct New Employee Onboarding and Orientation for new hires as well as product training before endorsing them to operations
Will partner with and join other HR professionals to assess and implement organizational development programs, processes, and training initiatives to support organizational strategies
Will conduct research on the latest trends in training provided
Will evaluate employees’ improvement based on the training provided
Will develop methods for evaluation of program effectiveness
Will prepare program reports
Will perform other duties and/or special projects as necessary
Identify training needs and organize training interventions to meet quality standards

Secondary Responsibilities:

Evaluate employees through call listening, side-by-side, live monitoring
Will monitor trainee performance from training up to nesting, before endorsing them to operations

Requirements

1-2 plus years of experience as a BPO Trainer is required.
Experience as a Product Trainer preferred.
Experience with ramping programs (handling consecutive Product Training classes).
Experience in formulating and conceptualizing training modules; able to design, prepare, deliver, and assess training and development programs.
Experience in conducting New Employee Onboarding, Orientation, and Product Training.

Work Hours and Shifts
- Full-time onsite work in Cebu office.
- Night shift (8 PM - 5 AM) during Product Training classes.
- Morning shifts when not conducting classes.
Please note that you will need to prepare a brief 15-minute demo presentation on any topic for the final interview.
WHAT WE OFFER:
✔ Great Place to Work-Certified Company
✔ Premium HMO
✔ Holistic employee experience
✔ Work-from-home and hybrid work setup
✔ Rewards and incentives
✔ Monthly engagement activities
✔ Career advancement opportunities
✔ Paid referral program
Job Type: Fixed term
Pay: Up to Php35,000.00 per month
Benefits:

Company events
Health insurance
Life insurance

Schedule:

8 hour shift

Application Question(s):

Have you previously worked as a Product Trainer with experience in conducting ramping programs, which involve handling consecutive Product Training classes?
Are you amenable to a fixed-term employment of 2-3 months?
Are you open to full-time onsite work at our Makati office, including night shifts (8 PM - 8 AM)?

Experience:

being a Trainer in a BPO Industry: 1 year (Required)

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