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Job Summary:
Talent Shared Services (TSS) is a core service line within the Global Delivery Services organization, providing multiple HR support services including Recruitment support, Onboarding support, People Data Administration, Learning Administration, Cross Border Travel, Global Mobility and Performance Management support to EY member firms. TSS provides services to country, sub-area, area and global people teams and other EY stakeholders involved in HR, L&D and recruiting transactions and associated administration, reporting and people infrastructure. These services are delivered from our centres in Dalian, China; Kerala and Bangalore, India; Wroclaw, Poland; and Manila, Philippines. TSS team delivers consistent, high-quality and operationally efficient HR transactional services to EY through a globally efficient and effective network of GDS centres.


Virtual Talent Hub (VTH) for the respective function is an integral part of TS service offerings where the extended delivery model is used along with high-quality skills and competencies delivered virtually. This is across service lines and regions – delivering non-repetitive project-based work through skilled, agile teams. The team in the virtual hub is an extension of the regional talent teams and will cover operational/non-transnational scope.

Talent Operations VTH supports specific Regions and acts as part of the extended Region Talent team.

VTH works in a fully integrated way with onshore colleagues participating in meetings, projects and planning activities as part of one team. The Team supports the Region in performing operational and administrative tasks to allow the onshore team to focus on consultative and strategic activities based on the priorities of the Region.


The US project manager role supports the US Talent Operations team. The resource assists in compliance activities, driving and tracking shared projects with vendor and EY, and manages high-volume work instruction amendments.

This role manages processes, reviews complex transactions, evaluates and improves processes, and contributes to projects as needed. The work requires extensive knowledge of project management principles. This role requires effective communication using proper terminology, professionalism, and ability to work with vendors and stakeholders, and hold them accountable.


Applications Used: Excel, Visio
Shift: Aligned to the shift timings/schedule of the Region


Essential Functions of the Job:





Job Requirements:
Education:

• Bachelor’s degree / Post Grad in business or HR related discipline preferred
• Preference will be given for those with HR Specialisation
• Project Management Certification (PMP or equivalent) preferred

Experience:

• Minimum 8 years of HR experience, including Talent project management
• Previous experience of working with or in a Talent Shared Services model
• Prior experience of working within an onshore/offshore model
• Demonstrable experience in conducting internal and external analysis to understand trends, develop and share insights and best practices
• Demonstrable experience of working in fast-paced, ambiguous, stressful environments to deliver required results
• Demonstrable experience in closely related Talent management, consulting, or operations role
• Demonstrable experience of collaborating with Talent colleagues and businesses to understand needs and shape solutions
• Comfort and/or experience working in globally dispersed teams to deliver services, processes, and standards
• Experience in delivering/facilitating internal operations processes to drive intended outcomes

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