Apply for Customer Lifecycle Data Steward Role at Bose

Portugal Job Openings

Bose

Customer Lifecycle Data Steward

Lisbon

FULL TIME

October 11, 2024

You know the moment. It’s the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying “hello.” It’s in these moments that sound matters most.

At Bose, we believe sound is the most powerful force on earth. We’ve dedicated ourselves to improving it for nearly 60 years. And we’re passionate down to our bones about making whatever you’re listening to a little more magical.

At Bose, we are entirely self-funded, and enabling growth year after year takes careful planning, talent, capability, and passion. Through a broad variety of specialties and disciplines, the Finance team enables the business to make the decisions and investments, at the right times, to ensure the long-term financial viability of the company.

Job Description

About Us:

At Bose, we're more than just sound engineers and developers – we're dreamers and creators. Our united goal is to craft unparalleled products and experiences that redefine customer expectations. We're dedicated to unlocking human potential through technology, enabling individuals to feel more, do more, and be more. Our dynamic team is motivated by real-world problem-solving and customer-centric innovation. If you're driven by the same passion for creating exceptional customer experiences and thrive in a collaborative Agile environment, we invite you to join our rapidly growing team.

The Customer Lifecycle Data Steward sits within the Global Data Management Team, and will be reporting directly to the Customer Lifecycle Supervisor. This role will be responsible for ensuring master data, used by Bose in SAP & other platforms, is complete & accurate so that sales related operations can transact smoothly, and works closely with IT, Sales, Order Management, Invoice to Cash, Logistics Groups. This role also coordinates the operational data governance: establishes data policies, procedures & standards, performs tests on data systems, ensures data quality & integrity so it can effectively support the business. This is an exciting opportunity to make a big difference as part of Bose Transformation journey.

Location and schedule: Lisbon, Portugal (Av. Defensores Chaves 45, Lisboa) with Hybrid working.

Main areas of responsibility

Create Data Quality reports to assess overall completeness & accuracy of customer lifecycle master data
Define and enforce Data Governance framework (including the management of data, data policies and standards etc.)
Play a pivotal role in ensuring data compliance with relevant laws, regulations and industry standards
Support business with required data maintenance tickets, solve incidents and change requests
Ensure data quality, compliance, and consistency of master data across business systems
Work with business units and process experts to resolve master data issues
Participate in projects and initiatives across multiple functional areas and regions
Coordinate customer lifecycle master data setup, validation, and periodic maintenance
Monitor master data processes and identify opportunities for improvement
Assist in defining standard operating procedures, process flows and related documentation
Drive continuous improvements leveraging technology and lean tools
Work across domain functions to reduce complexity aligning processes and outcomes
Serve as the Subject Matter Expert of Customer Lifecycle Master Data for cross-functional and corporate initiatives
Create and provide training to internal customers
Handle other ad-hoc requests as needed

Critical Skills Required:

Bachelor’s degree in a relevant Data, Finance, IT domain or similar
Experience with SAP ECC
Good Microsoft Excel, Power BI, and winshuttle skills
Good data literacy
English Fluency, excellent verbal and written communication
Ability to work in a fast-paced environment, meet deadlines and set priorities
Problem solving and critical thinking skills
Customer service mindset with big picture perspective
Proactivity and curiosity
Attention to detail & results-driven
Organizational and cultural awareness

Are you interested in this position?

We’d love to know you better! Submit your application, by uploading your CV in English via the “Apply” button above.

For further information about the position please contact us via Careers_Portugal@bose.com.

Note

Thanks in advance for your application. After the online phase, the most successful candidates will be invited for an interview. In case you’re not contacted in the next 15 days, we will keep your application for future opportunities that may suit your profile best.

Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.

If you believe you need a reasonable accommodation, please send a note to

wellbeing@bose.com

We regret to inform you that this job opportunity is no longer available as it has expired

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