• Create Data Quality reports to assess overall completeness & accuracy of customer lifecycle master data
• Define and enforce Data Governance framework (including the management of data, data policies and standards etc.)
• Play a pivotal role in ensuring data compliance with relevant laws, regulations and industry standards
• Support business with required data maintenance tickets, solve incidents and change requests
• Ensure data quality, compliance, and consistency of master data across business systems
• Work with business units and process experts to resolve master data issues
• Participate in projects and initiatives across multiple functional areas and regions
• Coordinate customer lifecycle master data setup, validation, and periodic maintenance
• Monitor master data processes and identify opportunities for improvement
• Assist in defining standard operating procedures, process flows and related documentation
• Drive continuous improvements leveraging technology and lean tools
• Work across domain functions to reduce complexity aligning processes and outcomes
• Serve as the Subject Matter Expert of Customer Lifecycle Master Data for cross-functional and corporate initiatives
• Create and provide training to internal customers
• Handle other ad-hoc requests as needed

• Bachelor’s degree in a relevant Data, Finance, IT domain or similar
• Experience with SAP ECC
• Good Microsoft Excel, Power BI, and winshuttle skills
• Good data literacy
• English Fluency, excellent verbal and written communication
• Ability to work in a fast-paced environment, meet deadlines and set priorities
• Problem solving and critical thinking skills
• Customer service mindset with big picture perspective
• Proactivity and curiosity
• Attention to detail & results-driven
• Organizational and cultural awareness