What you can expect

What you'll do

• Inbound Customer Service for reservations, purchases of services or goods;
• Assistance with concerns regarding payment, shipping, return and exchange and further questions about customer accounts;
• Manage changes, adjustments, complaints and any other customer concerns.

What you'll need

• Fluency in English (C2);
• Excellent communication and interpersonal skills and team spirit;
• Able to handle confidential and/or highly sensitive information;
• Experience in Customer Service (preferred).

Benefits

• Work location: Lisbon;
• Health insurance from day one in the company;
• A wealth of opportunities to progress and move business areas projects;
• Ongoing certification and training opportunities;
• Refer a Friend Program with attractive incentives;
• Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.