Portugal Job Openings

GentleWay

Support client à distance en français - Service de streaming / Remote / French/ start 20.11

Lisbon

FULL TIME

November 4, 2024

Project details:
  • Possible start on 20/11
  • Remote from districts: Castelo Branco, Leiria, Santarem, Portalegre, Evoria, Setubal, Beja & Faro
  • Working schedule: Monday to Sunday (8:00 -21:00), 8h/day, 40h/ 5 days per week,2 rotational days off
  • Digital training is provided at the beggining of work
  • Recruitment process 100% online
Client:
Our client is at the forefront of the entertainment industry, crafting and delivering captivating content across film, TV, and digital platforms. With a dynamic mix of genres and styles, it speaks to audiences of all backgrounds. Drawing from a legacy of iconic franchises and cutting-edge creations, the Warner Brothers Project is a beacon of innovation, constantly pushing boundaries to captivate global audiences.
Your responsabilities:
  • Assist French Speaking Customers through the various channels regarding queries about subscription, invoicing, technical troubleshooting.
  • Provide account and application support to Customers namely with regards to software functionality.
  • Provide accurate and real-time responses to the customers inquiries.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Our expectations:
  • You speak French in proficiency
  • Intermediate English level (at least B2)
  • You already live in Portugal
  • Self-motivation and a collaborative spirit to thrive in our dynamic team.
Main duties:
  • Possible start on 20/11
  • Working schedule: Monday to Sunday (8:00 -21:00), 8h/day, 40h/ 5 days per week,2 rotational days off
  • Remote from districts: Castelo Branco, Leiria, Santarem, Portalegre, Evoria, Setubal, Beja & Faro
  • Full time employment, 6 months fixed-term renewable contract
  • Private Health insurance with a dental plan (after 6 months of the contract)
  • Training is provided at the beginning of the work
Competitive salary and remuneration system:
  • 895€ gross x 12months +2 extra salaries per year
  • up to 100€ gross monthly performance bonus,
  • meal allowance: 7,23€ NET/working day (voucher)
  • transport allowance: 20€ / month
Apply today and Change your career with Gentle Way!
Include a valid e-mail address and telephone number in your CV and the recruitment process can start smoothly!
*By applying for this job offer, you agree to our privacy policyand consent to the processing of your personal data and sharing it with the client proposing this job
Apply today and Change your career with Gentle Way!
Include a valid e-mail address and telephone number in your CV and the recruitment process can start smoothly!
*By applying for this job offer, you agree to our privacy policyand consent to the processing of your personal data and sharing it with the client proposing this job offer.
#French #Customer Service #Lisbon #Oriente #Francês #Lisboa #Francophone #Français
Customer Service, Service client, Support client, Centre d'appels, Centre de support, Assistance technique, Soutien technique, Équipe de support, Qualité de service Service à la clientèle, Gestion des clients, Téléphoniste Numéro de téléphone, Appelant Ventes et marketing, Vente et marketing, Stratégie marketing, Plan marketing, Support technique et helpdesk, Ticket de support, Logiciel de helpdesk, Utilisateurs Travailler à l'étranger, Expérience à l'étranger, Carrière à l'étranger, Stage à l'étranger, Parler français, Support en français, Support clientèle en français, Centre d'appels en français, Service client en français, Français, Lisboa
Type d'emploi : Temps plein
Rémunération : 1 044,00€ à 1 164,00€ par mois
Question(s) de présélection:
  • Your email and phone number are mandatory to proceed your application in this recruitment, please leave it here:
  • Your current location:
  • When is the closest possible date to start for you?
  • Are you legally authorized to work in Portugal? If you are not an EU citizen, confirm on what basis you can work in Portugal (VISA/Work Permit/etc.).
  • Is French your native language?
  • This offer is connected with our client Concentrix+Webhelp Portugal. Are you okay with continuing with your application? (If you ever worked with them before, please leave the notes here)
Langue:
  • français min C2 (Requis)
  • anglais min B1 (Requis)
Date de début prévue : 20/11/2024
New Job Alerts
Maersk

Identity Asset SME

Lisbon

FULL TIME

November 5, 2024

View Job Description
Orica

SHES Manager- Process Safety and Environment

Lisbon

FULL TIME

November 5, 2024

View Job Description
SAP

ASC Project Manager

Porto Salvo

FULL TIME

November 5, 2024

View Job Description
Holmes Place Portugal

Instrutor(a) de Pump - Holmes Place Tejo/Amadora

Amadora

November 5, 2024

View Job Description
Grupo CME

Técnico Mecânico (m/f)_Grande Lisboa

Almada

November 5, 2024

View Job Description
Looking for similar job?
Fujitsu

English Customer Support - Braga

Braga

FULL TIME

August 17, 2024

View Job Description
Capgemini Engineering

Junior Client Support - Foreign Languages (Portugal)

Lisbon

FULL TIME

July 29, 2024

View Job Description
Fujitsu

English Customer Support - Lisbon

Lisbon

FULL TIME

August 17, 2024

View Job Description
Fujitsu

Multilingual Customer Support

Lisbon

FULL TIME

August 17, 2024

View Job Description
CC Talents

Customer Support Inbound

Aveiro

August 10, 2024

View Job Description
Maria Costa

English technical support

Lisbon

FULL TIME

August 20, 2024

View Job Description
See What’s New: GentleWay Job Opportunities
GentleWay

Italiano/ Italian - Supporto per gli inserzionisti per FACEBOOK -Meta - 18.11! Offerta last minute!

Lisbon

FULL TIME

November 5, 2024

View Job Description
GentleWay

Italiano/ Italian - Advertisers Support for FACEBOOK - Meta - Start 18.11!

Lisbon

FULL TIME

November 5, 2024

View Job Description
GentleWay

Support client à distance en français - Service de streaming / Remote / French/ start 20.11

Lisbon

FULL TIME

November 4, 2024

View Job Description
GentleWay

Service client francophone à distance -Plateforme de streaming - Français/ last minute offer! 20.11

Lisbon

FULL TIME

November 4, 2024

View Job Description
GentleWay

Service client francophone à distance pour une plateforme de streaming - Remote / Français/ 20.11

Lisbon

FULL TIME

November 4, 2024

View Job Description
View More Jobs by GentleWay
New Job Alerts
Maersk

Identity Asset SME

Lisbon

FULL TIME

November 5, 2024

View Job Description
Orica

SHES Manager- Process Safety and Environment

Lisbon

FULL TIME

November 5, 2024

View Job Description
SAP

ASC Project Manager

Porto Salvo

FULL TIME

November 5, 2024

View Job Description
Holmes Place Portugal

Instrutor(a) de Pump - Holmes Place Tejo/Amadora

Amadora

November 5, 2024

View Job Description
Grupo CME

Técnico Mecânico (m/f)_Grande Lisboa

Almada

November 5, 2024

View Job Description