Romania Job Openings
TELUS Digital -
Airbnb Resolution Customer Agent Spanish & English(Remote)
Bucharest
FULL TIME
November 7, 2024
Your profile:
- Ability to write and speak fluently, clearly and concisely in English and Spanish
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Availability for a full-time schedule, in shifts covering 09:00 - 01:00, Monday - Sunday, 5 days/ week
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Excellent problem-solving abilities
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Empathetic and can communicate in a caring and friendly manner
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Strong time management skills and motivation to exceed expectations
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Enjoy working in a fast-paced environment
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Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones
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Strong team spirit with passion and drive to help users and deliver the best in customer service.
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High level of mediation and composure
As a Customer Support Agent:
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You will master the skills of effective communication, problem-solving, customer service, and strong cultural awareness. -
You will have the opportunity to be a part of something bigger and to change lives with our technology, amazing people and a strong brand to serve modern society.
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You’ll be the face of some of the world’s top brands!
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Are you looking for a great career and a place to shine?
We offer:
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Working from home, from any location in Romania -
Stable job, in a multicultural fast-growing environment
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Above-average fixed salary, performance and tenure-based bonuses, depending on the position
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Monthly meal tickets
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Free access to our modern and fully-equipped employees' gym space in our office building in Bucharest
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Private medical subscription coverage
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Extra health benefits: special discounts for dental care and optical services with our partners
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Reimbursement for your public transportation subscription, after the trial period (if you work from office)
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Gym subscription reimbursement, after the trial period
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Free subscription to the Bookster virtual library
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Dedicated psychologist available for free sessions (online or face to face)
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Special discounts and rates for a variety of services and products: from telecom and banking to tech and home appliances, library, wellness, travel and many more
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Paid training and international career opportunities
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Multilingual exposure - improve your spoken and written language skills
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Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long
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