Romania Job Openings

TELUS Digital -

Airbnb Resolution Customer Agent Spanish & English(Remote)

Bucharest

FULL TIME

November 7, 2024

If you live in any town/city in Romania and you want to work from home, check the conditions below:

Your profile:

  • Ability to write and speak fluently, clearly and concisely in English and Spanish
  • Availability for a full-time schedule, in shifts covering 09:00 - 01:00, Monday - Sunday, 5 days/ week
  • Excellent problem-solving abilities
  • Empathetic and can communicate in a caring and friendly manner
  • Strong time management skills and motivation to exceed expectations
  • Enjoy working in a fast-paced environment
  • Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones
  • Strong team spirit with passion and drive to help users and deliver the best in customer service.
  • High level of mediation and composure

As a Customer Support Agent:

  • You will master the skills of effective communication, problem-solving, customer service, and strong cultural awareness.
  • You will have the opportunity to be a part of something bigger and to change lives with our technology, amazing people and a strong brand to serve modern society.
  • You’ll be the face of some of the world’s top brands!
  • Are you looking for a great career and a place to shine?

We offer:

  • Working from home, from any location in Romania
  • Stable job, in a multicultural fast-growing environment
  • Above-average fixed salary, performance and tenure-based bonuses, depending on the position
  • Monthly meal tickets
  • Free access to our modern and fully-equipped employees' gym space in our office building in Bucharest
  • Private medical subscription coverage
  • Extra health benefits: special discounts for dental care and optical services with our partners
  • Reimbursement for your public transportation subscription, after the trial period (if you work from office)
  • Gym subscription reimbursement, after the trial period
  • Free subscription to the Bookster virtual library
  • Dedicated psychologist available for free sessions (online or face to face)
  • Special discounts and rates for a variety of services and products: from telecom and banking to tech and home appliances, library, wellness, travel and many more
  • Paid training and international career opportunities
  • Multilingual exposure - improve your spoken and written language skills
  • Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long
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