Job opportunity - Vertiv is looking for a new Customer Order Administrator with German & English to join our dynamic team in Cluj-Napoca, Romania !


Who are we?


At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.


As the Customer Order Administrator, he/she will use his/her business acumen and industry knowledge to ensure that the intercompany orders for Liquid Cooling will be managed according to the company’s policies and procedures. This role is responsible for end-to-end process from order validation until revenue/billing, ensuring high quality of data and achieving KPIs and Service Level agreed.


What kind of work will you be doing?


• Order forms validation.
• Sales order entry management processed in company system Oracle.
• Purchase order entry management processed in company systems Oracle.
• Delivery date negotiations, updates, tracking of changes.
• Invoicing and claims.
• Project management support to the customer.
• Responsibility for customer interface, on all aspects of the assigned projects, with support from various internal departments.


What Would Be the Perfect Qualifications?


• Education: University degree, but not mandatory.
• Experience – nice to have, but not mandatory:
o 1-2+ years’ relevant experience in similar order management, customer service, order processing, logistics, supply chain or anything similar.
• Language skills: German medium-advanced + English advanced level & and any other language is an advance.


The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development
  

At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com . If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers.