Romania Job Openings

JL Talent Partners

Customer Support Specialist, Croatian speaker (Relocation support offered)

Cluj-Napoca

FULL TIME

September 6, 2024

We're looking for Croatian speaking Customer Support Specialist to join our client's team in Romania!
What you'll do:
  • Provide outstanding customer service via email and phone interactions.
  • Handle emails and manage voice calls with customers from leading airlines, assisting with flight changes or cancellations, lost baggage, and claims.
  • Communicating with customers through various channels in Croatian and English
  • Responding promptly to customer inquiries
  • Maintaining a positive, empathic and professional attitude towards customers at all times
  • Ensure customer satisfaction and provide professional customer support
What's the offer:
  • Competitive salary package, reflecting your expertise and contributions.
  • Meal tickets
  • Private medical subscription
  • Full payed training provided by the company
  • Exciting career growth opportunities within a globally renowned organization.
  • Engaging projects with leading global brands, offering diverse and rewarding experiences.
  • Supportive and collaborative work culture, fostering both personal and professional development.
What we're looking for:
  • Proficient level of Croatian with good written and verbal English.
  • Prior experience in Customer Service roles is advantageous but not mandatory.
  • Demonstrated ability to source necessary information from customers with a strong emphasis on issue resolution.
  • EU Citizenship or Romanian Residence card
Don't miss this incredible opportunity! Apply now!
Job Type: Full-time
Pay: 7,000.00RON - 8,000.00RON per month
Ability to commute/relocate:
  • Cluj-Napoca, Cluj: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Language:
  • Croatian C1 + English B2 (Required)
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