Singapore Job Openings

BIDEFORD HOUSE PTE. LTD.

Guest Services Agent

Singapore

FULL TIME

September 2, 2024

COMO Metropolitan Singapore marks a debut homecoming for our Singapore-founded company. It's the first time COMO Group’s signature brands – COMO Hotels and Resorts, a multi-label fashion retail space curated by Club 21, a new urban wellness space by COMO Shambhala, contemporary international dining by COMO Cuisine, as well as Michelin-starred gourmet concept by COTE Korean Steakhouse and internationally-renown patisserie Cédric Grolet — will be housed under one prestigious address: COMO Orchard.


Job Responsibilities
  • Facilitate smooth check-ins and check-outs for guests.
  • Deliver exceptional front desk services to ensure guest satisfaction.
  • Efficiently assign rooms and handling administrative tasks.
  • Process guest payments with attention to detail and professionalism.
  • Collaborate with bell service and staff management to ensure seamless operations.
  • Serving as a knowledgeable resource for guests, providing information on hotel facilities and room ammenities.
  • Accommodating both general and unique requests to enhance the guest experience.
  • Skillfully defusing conflicts or tense situations with guests to maintain a harmonious environment.
Job Requirements
  • Diploma in Hotel Management or equivalent.
  • Working knolwedge with OPERA cloud would be an added advantage
  • Exceptional interpersonal skills to effectively interact with guests and colleagues.
  • Excellent written and verbal communication skills to convey information clearly and professionally.
  • Patience and good listening skills to understand and address guests' needs effectively.
  • Flexible with rotating shift, including overnight shift and working on weekdays and public holidays.
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