Singapore Job Openings

FedEx Logistics Singapore Private Limited

Sr. Clerk/Coordinator, Gateway (Air Freight)

Tampines New Town

FULL TIME

September 5, 2024

POSITION SUMMARY
  • Follow up pricing enquires from overseas and ad-hoc project inquiry.
  • To plan, direct & facilitate consolidation via SIN gateway based on situational scenarios.
  • Assist in project management, business planning, service improvements & strategy development with the objective to provide progressive leadership for the workgroup, exceed service commitments & customer satisfaction, generate revenues and achieve long-term profitability.
  • Support Pricing desk and Gateway arrangement.
  • To assist the Load Planner to communicate, coordinate, monitor all airline space and warehouse activities.
PRINCIPLE DUTIES, AND RESPONSIBILITIES
  • Set strategy at area of control, create short term & long term plans for operational needs.
  • Support Air Gateway Lead assigned tasks. Formulate, implement & review contingency plans to support overall operations & individual areas of operations.
  • Provide direction & support for resolution of pricing issues, establish & execute service contracts, review customers’ feedback & initiate improvement measures.
  • Initiate & plan long-term service enhancement projects, evaluate short-term & long-term results; assist in new operations development & initiatives in order to ensure continuous improvements at areas of control.
  • Ensures compliance with system allocation policy and process to meet sales and operational service requirements.
  • Follow handling procedures established by the management.
  • Monitor the operations performance on system and ensure the timeline fulfillment.
  • Other duties as assigned to the position.
JOB SPECIFICATIONS FOR SUCCESSFUL PERFORMANCE
  • GCE ‘O’ Level or above.
  • Three (3) years relevant experience.
  • Experience in the freight forwarding industry is required.
  • Must be computer literate and able to prepare documentation quickly and accurately.
  • Visionary leadership, human relations and communication skills.
  • Problem-solving & decision-making.
  • Detail oriented.
  • Good communication skills.
Job Types: Full-time, Permanent
Work Location: In person
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