South Africa Job Openings

Virgin Active South Africa (Pty) Ltd

East London's Facility Manager

East London

FULL TIME

November 7, 2024

Your Purpose....
  • To evolve our purpose of inspiring people to live active lives by working towards creating a global Social Wellness Club.
  • To enable exceptional member experiences within our clubs through the proactive maintenance of our facilities.
  • As a member of the Maintenance team, you will be responsible for the preventative and reactive maintenance within your club.

Your Duties and Responsibilities...
  • Complete preventative maintenance activities on the following equipment (but not limited to):
    • Out of Warranty Fitness Equipment
    • Swimming Pool/Spa Systems
    • Heating Ventilation Air Conditioning Systems (HVAC)
    • Hot and Cold-Water Systems
    • All building preventative maintenance tasks
    • Sauna
    • Steam Rooms


  • Complete any re-active maintenance that is logged in the maintenance & Health and Safety Job book.
  • Respond to all emergency repairs.
  • Ensure the Maintenance Operator or Maintenance Technician (where applicable) onsite is continually upskilled to complete his/her responsibilities.
  • Discuss all contractor requests if required with the Club General Manager and Regional Facility Manager before requesting a purchase order.
  • Escalate any issues that can’t be resolved to the Club General Manager and Regional Facility Manager.
  • Ensure the preventative maintenance within the clubs is completed in line with VASA policies & procedures.
  • Fulfil duties which covers Health and Safety processes and checks required to maintain H&S compliance within the club.
  • Communicate guidelines regarding the understanding of and adherence to the health & safety policy.
  • Ensure that all documents regarding the health and safety policy are filed regularly and the cabinet and its contents are kept up to date.
  • Communicate all operating standards to the relevant staff through their heads of departments and that they remain updated.
  • Ensure that work standards, security and safety is monitored and improved in all areas of the facility.
  • Conduct Health and Safety Audits as directed by the business.
  • Ensuring all work carried out is done so in a safe manner, & in line with the VASA H&S policy.
  • Manage all utility consumption within the club.
  • Investigate and resolve high water and electricity consumption.
  • Address all state of repair Brand Standards concerns in a timely manner
  • Assist the Club General Manager with managing the following budgets to ensure they are not exceeded.
    • Maintenance Premises
    • Maintenance Physical Plant
    • Maintenance Pools
    • Maintenance Water Hygiene
    • Maintenance Grounds
    • Maintenance Consumables
    • Maintenance Health and Safety
    • Society Expenses
  • As your HOD role, assist the club teams as and where required, and facilitate a healthy team environment.
  • Fulfil the duties of an HOD within club, which includes being an MOD within the club
  • Seek collaboration opportunities with fellow technical skilled colleagues within the region

Our Minimum Requirements...

We can't live without...
  • Matric (NSC) qualification
  • Advanced relevant Technical qualification
  • Passion for maintenance and brand standards within clubs
  • A minimum of 2-3 years proven maintenance experience
  • Hands on experience of plumbing, electrical, HVAC, plant equipment
  • Understands the importance of H&S
  • Proven Experience in working independently.
  • Working with Microsoft office suites, e.g. emails, word and excel
  • Have a good understanding of utilities consumption
  • Proven experience in managing maintenance costs
  • Proven people management skills
  • Proven experience in managing Health and Safety checks and processes

We'd like you to have...
  • Adaptability (must be able to adapt to a fast paced, changing environment)
  • Be curious (must be willing to succeed, seek opportunities to learn and grow)
  • Have a winning mentality (must be willing to go over and above to achieve success)
  • Must be motivated to achieve success.
  • A commitment to making a difference in people’s lives.
  • A Growth mindset
  • The ability to work independently.
  • Trustworthiness (must always act in doing the right thing)
  • A drive to create moments of magic for our members.
  • The ability to make decisions and take ownership and responsibility for the decision.
  • Action orientation
  • Knowledge of the following equipment in installation, maintenance and operation of:
    • Chillers
    • Evaporative and cooling towers
    • Electronic controls
    • General air-conditioning systems
    • Building management systems
    • General electrical (Medium voltage)
    • Water treatment
    • Hot water vessels
    • Steam generators
    • Saunas
    • Pumps
    • Valves
    • Heat exchanges
    • Sand filtration systems
    • Plumbing
    • Carpentry and Glazing
    • Health and Safety knowledge

We'd love you to have...
  • Wellness knowledge, beyond the health club
  • The ability to make quick and bold decisions.
  • The ability to be agile.
  • The ability to be collaborative.
  • High Interpersonal skills (EQ)
  • Exhibit strong verbal and written communication skills.
  • Proven Interpersonal and management skills.
  • Good financial/admin knowledge.
  • Ability to plan effectively.
  • Problem solving ability
  • Multi-site experience
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