South Africa Job Openings
Levi Strauss & Co.
Ecommerce Manager
Cape Town
FULL TIME
October 9, 2024
- Develop the annual business plan at account level cascading from the overall E-commerce business plan
- Manage owned Ecommerce site (levi.co.za) in South Africa
- Review and provide inputs of the sales performance against the plan on a regular basis
- Coordinate with the retail merchandising teams to identify products based on the strategy, events and customer base of the partner organization and own e-commerce
- Undertake market study to develop an understanding of the competitor pricing, promotional offers, gaps, etc. to develop targeted interventions and plans
- Maintain relationships with Commercial teams and external partners to identify opportunities for expansion and ensure overall pipeline & revenue growth
- Ensure that the required inventory levels are maintained across e-commerce platform.
- Review and monitor logistic operations to ensure timely dispatch of the Purchase orders
- Ensure that A+ content & long & short product descriptions for each product is developed and updated in the attribute templates
- Ensure that the standardization of the images of products are created and uploaded in the website as per timelines and defined processes
- Manage escalations related to promotion/ discount negotiations
- Coordinate with internal and external marketing teams to co-create new opportunities of marketing
- Evaluate the plan developed by the marketing teams and provide recommendations to ensure achievement of the target at lowest possible cost
- Forge strategic alliances with banks, wallets, UPI platforms, couponing websites, affiliate sites etc. to drive traffic to own e-commerce
- Manage the activation of promotions/offers as per the plan to optimize sales
- Conduct root cause analysis on frequently raised complaints by vendor; analyze and take corrective measures
- Build strong relationships with Commercial teams at all ecommerce partners and cross functional internal teams
- High level strategic thinking and demonstrates entrepreneurial drive
- Partner centric and interpersonal effectiveness
- Relevant Tertiary Qualification
- Overall working experience of 7 to 10 years of which a minimum of 5 years of experience in ecommerce domain
- Experience in the retail sector, preferably in fashion
- Knowledge of ecommerce operations, retailing and merchandising
- Knowledge of e-commerce promotion planning and implementation practices
- Good Business acumen with strong analytical skills
- Well versed with MS office tools
- Experience working with platforms similar to Shopify would be advantageous
- Ability to drive results and multitask with internal and external teams; must be a team player
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