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FCTG- Credit Risk Controller
Johannesburg
FULL TIME
October 21, 2024
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Job no: 523847
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Brand: Finance, Procurement, Legal, Privacy
Work type: Full time
Location: Johannesburg West
Categories: Finance & Strategy
Job Title: Credit Risk Controller
About the Role: Flight Centre Travel Group is seeking a dedicated Credit Risk Controller to join our Johannesburg Head Office team. This role involves analyzing and reporting on the risk of default by prospective and existing clients. You'll play a vital part in our credit risk management process, ensuring that risks are identified, minimized, and maintained within acceptable levels through stringent internal processes.
Key Responsibilities:
New Client Credit:
- Receive all relevant documentation (including the completed and signed credit application form) from prospective clients won by the BDM team
- Assess the documentation submission for completeness and provide feedback to the BDM team if the minimum submission has been met
- Using the information submitted, run the credit risk reports on the preferred bureau portal
- Review and interpret the result of the above mentioned report and summarise these, identifying any risks and potential red flags
- Submit the reports to the relevant persons who will review and authorise the credit limit applied for by the client
- Receive the workflows from Lighthouse and action according to the instructions received
- Create/build the client accounts in Protas (also known as the “D code”), ensuring precision accuracy and timely delivery of the end product
- Update the client credit limit with approved amount
- Update the Client For Life records in Lighthouse to reflect the completed process above
- Ensure the approval as well as the supporting documentation are filed and indexed in our document library and can be readily and easily retrieved when needed.
- Receive all relevant documentation for existing clients (including the credit limit increase form) from the travel managers
- Assess the documentation submission for completeness and provide feedback to the travel manager if the minimum submission has been met
- Using the information submitted, run the credit risk reports on the preferred bureau portal
- Review and interpret the result of the above mentioned report and summarise these, identifying any risks and potential red flags
- Submit the reports to the relevant persons who will review and authorise the credit limit applied for by the client
- Update the client credit limit with approved amount
- Update the Credit Assurance Records (CAR) records in Lighthouse to reflect the completed process above
- Ensure the approval as well as the supporting documentation are filed and indexed in papertrail and can be readily and easily retrieved when needed
- Receive requests from the travel managers requesting clients to trade over their limits
- Ensure all requests are documented on the standard template used to capture the relevant information
- Ensure that the Operations Leader or Financial Controller have authorised the request
- Release the relevant order/s or temporarily increase the limit to allow for the travel manager to invoice the order/s and return the limit to its original, approved amount
- Receive requests from the travel managers requesting that orders be released for clients paying by EFT and credit card payment links
- For EFT, ensure that the money reflects in our bank account, for ECA request that the travel manager sends a screenshot of the successfully settled transaction
- Release the relevant order/s or temporarily increase the limit to allow for the travel manager to invoice the order/s and return the limit to its original, approved amount. Overtrading order releases and temporary limit increases
- Receive requests from the travel managers requesting clients to trade over their limits
- Ensure all requests are documented on the standard template used to capture the relevant information
- Ensure that the Operations Leader or Financial Controller have authorised the request
- Release the relevant order/s or temporarily increase the limit to allow for the travel manager to invoice the order/s and return the limit to its original, approved amount
- Order releases for ECA (credit card) and EFT clients
- Receive requests from the travel managers requesting that orders be released for clients paying by EFT and credit card payment links
- For EFT, ensure that the money reflects in our bank account, for ECA request that the travel manager sends a screenshot of the successfully settled transaction
- Release the relevant order/s or temporarily increase the limit to allow for the travel manager to invoice the order/s and return the limit to its original, approved amount
- Completed or working towards a Commerce / Accounting degree / diploma or qualification relevant to credit risk management
- Skilled in team leadership, development, and management.
- Experience in managing credit risk for a debtor's book exceeding R300m.
- Experience designing and implementing credit risk policies and procedures.
- Intermediate proficiency in Excel.
- Knowledge of Protas and Freshdesk is advantageous.
#LI-JM1#LI-Onsite
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