POSITION OVERVIEW: Job Title: HR Officer
POSITION RESPONSIBILITIES:

• Assist with recruitment process, candidate screening, interviews, reference checking and selection.
• Coordinate and conduct new employee onboarding and orientation programs including arranging background screening checks with service providers.

• Act as a point of contact for employee enquiries and concerns.
• Address and resolve employee grievances and disputes in a timely and professional manner.
• Initiate, chair or support in disciplinary hearings.

• Assist in the development and implementation of performance management systems.
• Support managers in probation reviews, performance appraisals and employee development plans.

• Ensure compliance with South African labour laws and company policies.
• Maintain accurate and confidential employee records and documentation.

• Assist in administering employee benefits programs and compensation structures.
• Conduct salary benchmarking and manage employee queries related to compensation.

• Prepare HR reports and assist in HR projects and initiatives.
• Handle administrative tasks related to HR operations, such as leave management and attendance tracking.
• Coordinate with payroll departments to ensure accurate and timely payment of salaries.
• Ensure all employee records (personal details, employment history, performance evaluations, etc.) are up-to-date and accurate.

CANDIDATE QUALIFICATIONS:

• Degree or Diploma in Human Resources.
• 3-4 years of HR experience, preferably in a similar role.
• Strong understanding of South African labour laws and HR best practices.
• Excellent communication and interpersonal skills, resilience, attention to detail, and strong organizational abilities.
• Familiarity with HR software and Microsoft Office Suite.
• Ability to handle sensitive and confidential information with discretion.
• Strong problem-solving skills and the ability to work independently.
• Proactive and adaptable to changing work environments.

COMPENSATION DETAILS: PHYSICAL REQUIREMENTS: CONDITIONS OF EMPLOYMENT:

• Must be authorized to work in the country where the job is based.

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

REASONABLE ACCOMMODATION:Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
EQUAL OPPORTUNITY EMPLOYER: At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.


MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.


MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
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