South Africa Job Openings
Advanced Call Center Technologies, LLC
Internal Timekeeper Administrator
Johannesburg
November 12, 2024
Job: Time-Keeper Administrator.
Department: Finance
Reports to: Dual role to Timekeeper Manager and Finance Manager in SA. Also, will work closely with Global Director of Payroll and Global payroll team.
Schedule: 12 pm – 9:30 pm local time.
Job Description: A business partner (liaison) to operations, HR, and Payroll for the South Africa location (550+ employees). Will be responsible to ensure all timecards are accurate for the center. Employee will perform the following (but not limited to);
Key qualifications;
Must have the highest levels of integrity and competence. Knowledge of Microsoft excel and Kronos a huge plus. Background in finance, accounting, HR, a plus but not required.
Department: Finance
Reports to: Dual role to Timekeeper Manager and Finance Manager in SA. Also, will work closely with Global Director of Payroll and Global payroll team.
Schedule: 12 pm – 9:30 pm local time.
Job Description: A business partner (liaison) to operations, HR, and Payroll for the South Africa location (550+ employees). Will be responsible to ensure all timecards are accurate for the center. Employee will perform the following (but not limited to);
- Running various reports in Dayforce to perform audits
- Auditing time card against IEX and Badge reporting.
- Review time cards for manual edits by supervisors and managers, deleted time, deleted pay codes, added time, etc.
- Work with operations, HR, and payroll to resolve any issues discovered during audits.
- Training and coaching hourly employees and management on how to properly use Dayforce.
- Monitor timecards to ensure all agents have signed off on time card prior to payroll processing.
- Adhoc requests
- Ensuring that all agents with ID issues are sent to HR to be sent home until same is corrected.
- Issue correctives based on the information gathered from auditing if they are not in compliance with the policy.
- Ensure all sick leave and vacation leaves are entered in Dayforce.
- Ensure all overtime that is paid out is approved.
- Ensure agents are not being paid for abuse of the system. I.e. (break over 30mins or agents clocking in over an hour before their shifts start.
- Evaluate PTL report to ensure all employees are being paid for exactly what they work.
- Correct miss punches and long intervals for all employees daily. Ensuring that no one works for the entire day without clocking for lunch in Dayforce.
- Ensure trainers are moving hours for employees on OJT.
- Ensure that all leads overtime are validated by auditing the last call they made for the day.
- Ensure each supervisor hours are correct before sent off to payroll for processing every pay period.
Key qualifications;
Must have the highest levels of integrity and competence. Knowledge of Microsoft excel and Kronos a huge plus. Background in finance, accounting, HR, a plus but not required.
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