This Job is only open to citizens of the Republic of South Africa.
MAIN PURPOSE OF JOB
Oversee the day-to-day operations of on-premise and cloud network infrastructure, security, and systems administration to ensure high reliability, security, and scalability.
KEY RESPONSIBILITY AREAS

• Support of both strategic and operational goals of organisation while building quality engagements to facilitate improved support.
• Maintaining Business Continuity schedules, updating policies in conjunction with the Data Protection Officer.
• Develop technology roadmap to ensure strategic company objectives can be met.
• Run quarterly meetings of the IT Steerco and prepare quarterly technology board report submission.
• Develop and manage the IT budget to ensure resources are allocated efficiently between ongoing operations and new projects.
• Manage and negotiate contracts with IT vendors to ensure favorable terms and high-quality services.
• Implement and monitor IT vendor service level agreements to mitigate risk.
• Direct and manage IT projects from initiation through to successful completion, focusing on staying within budget and meeting deadlines.
• Mentoring and training of technology employees, building skills within department, to reduce employee reliance and develop horizontal job loading.
• Lead the IT support team to provide timely and effective resolution of technical issues for internal users.
• Ensure development projects meet company strategic objectives, within specified time-frames and pre-determined budgets.
• Identify technology and process related risk and implement strategies to mitigate, transfer or eliminate such risk where possible.
• Implement robust cybersecurity measures to safeguard the company data and systems.
• Ensure compliance with South Africa's POPIA.
• Employ project management best practices to oversee initiatives such as system upgrades, software implementations, and infrastructure enhancements, ensuring they meet strategic business goals.
• Enable users to have remote access to business-critical information and resources – ensuring continued security of application and data infrastructure.
• Support administration of mission critical software including financial, HR and Sales related applications.

REQUIRED EDUCATION
ESSENTIAL:
- BCom Information Technology Management
-ITIL Certification
- Microsoft Certified Solution Expert (MCSE)
REQUIRED EXPERIENCE
ESSENTIAL:
-Five years’ experience in a similar role
-Managing a midsize team of 3 to 5 line reports
-IT Budgets
-Formal Report Writing
-Document and BU Policy Management
REQUIRED JOB SKILLS AND KNOWLEDGE

• Share Point online (administration)
• SQL Server (administration)
• Exchange Online (administration)
• Microsoft 365 (administration)
• General WAN, LAN, Wi-Fi, switching .
• Windows infrastructure (IIS, RAS, AD, DNS, virtualization, Backup)
• Strong communication skills – verbal and written with the ability to manage communication between various departments
• Detail orientated and well organized with the ability to cope under pressure
• Ability to prioritize based on daily tasks, customer requests & internal requests.
• Must be self-motivated and capable of working with little to no supervision – should be able to efficiently manage time and priorities

Job Type: Permanent
Education:

• Bachelors (Required)

Experience:

• IT Manager: 5 years (Required)

License/Certification:

• MCSE Certification (Required)
• ITIL Certification (Required)