South Africa Job Openings
Just Gym
ITSM & PMO Lead
Sandton
FULL TIME
October 28, 2024
Overview
Reference
ITSM & PMO- PF001
Salary
ZAR/month
Job Location
- South Africa - Johannesburg Metro - Sandton - Sandton City
Job Type
Permanent
Posted
Wednesday, October 30, 2024
Closing date
15 Nov 2024 16:59
Planet Fitness has an aggressive digitization journey and to unlock the 50+ annual projects a Project Management Office (PMO) within the Digital Transformation and IT Team is needed. The PMO Lead will be responsible for executing the Digital and IT Projects by continuing with the methodologies, best practice and models already established. The role will align stakeholders and ensure business reporting of projects. In addition, this role will look after ITSM and partner closely with the IT Ops outsourced partner.
KPI
1.PMO Operations, Governance and Running (10%)
2.Project Management of Digital and IT Projects (20%)
We invite you to send your profile through to Recruitment@planetfitness.co.za
KPI
1.PMO Operations, Governance and Running (10%)
Run the Digital and IT PMO within Planet Fitness
Craft, distribute and share PMO templates, models and strategies
Maintain a Project Library of trackers, updates and documentation
Bring to life best practice philosophies like PMBOK, Agile and tailored project models for Planet Fitness
Continuously improve the PMO
2.Project Management of Digital and IT Projects (20%)
Execute planning of projects
Craft project plans for all projects
Setup project stand-ups and track project progress
Ensure all pillars (initiation, planning, execution, monitoring and closure) of the project lifecycle and executed
Partner with Planet Fitness’s IT Outsourced partner to drive ITSM
Lead and manage IT projects
Get involved technically in network, Active Directory and network security initiatives and day-to-day
Manage and approve Azure Server fixes, updates and upgrades
Track, monitor and manage IT Tickets
Drive ticket closure rates in line with SLA
Manage outsourced IT partner and ticket resolutions
Co-create solutions for IT incidents and problems
Manage outsourced IT partners SLA’s
Minimum 5 years experience in a PMO and/or Project Manager role in IT
Network, Network Security and Azure management experience
Project Management and network certifications
IT and/or Technology experience
Degree or Diploma in IT
Grade 12
We invite you to send your profile through to Recruitment@planetfitness.co.za
Contact information
Charlese Charles
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