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Role Purpose/Business Unit:

Responsible for the development and implementation of a comprehensive monitoring plan for Vodacom Financial and Digital Services covering all divisions including Insurance, Payments, Lending & Wealth.
With the launch of the payment’s products transaction monitoring is a key focus – therefore there needs to be risk based transaction limits put in place to flag transactions outside of the norm.
This role also includes ensuring that the necessary governance controls are in place with existing outsourced providers and ensure that there is sufficient due diligence conducted on the on-boarding of suppliers and merchants across all divisions.

Your responsibilities will include:

• Establish monitoring strategy and framework for Vodacom Financial Services.
• Establish a risk based due diligence process for onboarding of merchants and suppliers. Adhoc checks and balances post implementation to ensure that there is proper oversight of all outsourced providers.
• Engage with the risk and compliance specialists across the VFS business to conduct deep dives within the business areas in order to formulate a risk-based monitoring plan to assess adequacy and effectiveness of regulatory and policy controls within each area.
• Conducting the monitoring exercises in accordance with the monitoring plan, recording findings and action plans, preparing reports to be submitted to the business, which include recommendations for improvements where gaps are identified.
• Provide second line of defence assurance to the business on processes and highlight areas of risk with proposed risk mitigation controls.
• Establishing a risk matrix in order to rate or grade the outcomes of the monitoring exercise.
• Where outsourced partners are involved have a separate monitoring strategy to ensure that outsourced partners comply with Vodacom standards and regulatory requirements.
• Perform necessary due diligence checks on new suppliers.
• Monitor threshold limits on payments as developed by the business to ensure that transactions which fall outside of the range are flagged and escalated.
• Responsible for facilitating suspicious transaction reporting to FIC where required.
• Act as a Policy champion/SPOC for Group policies relevant to the Monitoring and Governance function, driving control embedment throughout Vodacom Financial and Digital Services.
• Any other duties as may be assigned by the EHo D: Regulatory, Risk and Compliance from time to time.

Stakeholder management

• Engage internally with the EHODS/MEs of each business unit ie. Insurance, Payments, Lending and Wealth.
• Engaging with other assurance provider (2nd and 3rd line of defense) and contributing towards the combined assurance plan.
• Liaise with External Regulatory Stakeholders ie. Various Ombuds, FIC, FSCA, PA, NCR etc.
• Liaise with internal and external audit
• Assist in the implementation of the compliance training and awareness program
• Assist management to create a compliance culture and with embedding compliance principles, values and sound business practice into existing training mediums.
• Assist management to create new mediums of communication to enhance compliance awareness and knowledge within the company.
• Assessing the risk of changes to Regulatory Environment
• Identify and track changes to existing and new laws and update monitoring plans to accommodate such changes.

The Ideal Candidate for this role will have:

Must have technical / professional qualifications:

• Bachelor’s Degree is desirable, and a master’s degree will be an added advantage
• Minimum of 8 years’ experience in a legal and/or regulatory role preferably in a financial services company or a fintech.
• Specific experience in dealing with Insurance Regulators, Lending and Payments Association of South Africa (PASA).

Core competencies, knowledge and experience:
Job Knowledge:

• Excellent analytical skills.
• A good understanding of Laws and Regulations, as it relates to insurance, payments, lending and investments
• Demonstrate ability to interact with regulators
• Well sharpened inter-personal relations skills and ability to interact, work with and interface with all authorities within the legal, regulatory and institutional space of the Company.
• Build trust and maintain values that ensure mutual respect between the Company and other stakeholders (internal & external)
• Able to guide professionals and synergize with other departments / functional heads.
• Ability to multitask and work in a fast paced environment.

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Job Skills:

• Ability to transfer regulatory knowledge into sound business practices.
• Analytical and sound financial skills
• Effective interpersonal and communication (verbal and written skills)
• Relationship management including influencing and persuasion skills
• Presentation and facilitation skills

We make an impact by offering:

• Enticing incentive programs, competitive benefit packages, and an exclusive 13th cheque
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications:06 November 2024


The base location for this role is, Vodacom Midrand Campus

The Company s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.