Company Description
i Khokha is a place where chance takers become change makers. At i Khokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a chance-taker and help us empower small businesses in South Africa.

Job Description
At i Khokha, we're always on the lookout for creative minds ready to make a difference. If you’re someone who thrives on collaboration and have a knack for crafting user-centric, eye-catching designs, then we’d love to get to know you!
We’re a team of problem-solvers, creators, and go-getters, and we’re excited to meet talented individuals who are as passionate about design as we are.
So, what will you do?
As our next Product Designer, you’ll be the creative force shaping engaging, user-first designs across Android, i OS, web views, and even card machines. From ideation to the final handoff, you’ll work closely with multidisciplinary teams to bring intuitive, platform-tailored experiences to life.
In this role, you’ll be the bridge between concept and code, championing responsive design and understanding the unique needs of each platform. With your eye for detail and knowledge of design systems, you’ll ensure smooth transitions for developers and a cohesive experience for our users—no matter the device.


Think you’re up for the challenge? Keep reading and find out!
In addition to the above, you will:
User Experience (UX) Design

• Strong expertise in human-centered design, user flows, and creating wireframes that prioritize user needs and business outcomes.
• Experience with design thinking methodologies and usability testing to validate hypotheses.
• Experience in facilitating research, research methodologies and synthesis of insights to guide design decisions.
• Ability to work with business analysts and service designers to identify opportunities for improving user journeys and addressing pain points through design solutions.

User Interface (UI) Design

• Proficient in creating pixel-perfect UI designs that solve customer and business problems, ensuring usability, accessibility, and brand consistency.
• Expertise in working with Figma’s advanced features such as auto layout, branching, nested layers, grids, and tokens.
• Skilled in prototyping with interactive elements and testing flows to ensure smooth user experiences.
• Mastery in contributing to and working with a robust design system, including working with Figma master design files, components, and variants.

Developer Handoff

• Demonstrated experience with dev handoff using Figma’s Dev Mode, ensuring designs are export-ready and accompanied by detailed design specifications.
• Familiarity with design tokens and their application in scalable, responsive design.
• Knowledge of how to structure and organize design files for developer collaboration, ensuring smooth transitions from design to build.
• Ability to write clear, concise functional design documentation that outlines key design decisions, user flows, and interactions as part of the design handover process.

Product Design Responsibilities

• Collaborate with the Product Design Manager to contribute to the product design strategy, ensuring alignment with business objectives.
• Manage and prioritize multiple projects effectively, with a focus on delivering high-quality design outputs on time.
• Maintain a high standard of design execution by rigorously applying UI and/or UX best practices, ensuring designs meet both user needs and business goals.
• Facilitate the smooth handover of designs to developers, ensuring clear, well-documented files and specifications.
• Stay up-to-date with global design standards and best practices, constantly seeking to elevate the quality of design work produced by the team.

User Experience Design

• Frame and understand design challenges early in the project lifecycle, incorporating user research and business problems.
• Collaborate with research analysts to gather insights, validate hypotheses, and translate them into actionable design decisions.
• Apply user-centered design principles throughout the design process, creating intuitive, scalable solutions that meet both user and business needs.

User Interface Design

• Develop user interface designs that adhere to usability heuristics while being delightful, accessible, and on-brand.
• Utilize and contribute to the product design system, ensuring components are scalable and consistent across projects.
• Demonstrate a deep understanding of grid systems, layouts, and responsive design, ensuring that interfaces adapt seamlessly across devices.

Design System & Developer Collaboration

• Work closely with developers to ensure a smooth handover and that designs are implemented to spec, leveraging Figma’s Dev Mode and other collaboration tools.
• Maintain organized and up-to-date master design files, incorporating feedback from both design and development teams.
• Contribute to the design system by creating, maintaining, and documenting reusable components and design patterns.

Essential Collaboration and Preparation for Design Execution

• Collaborate with stakeholders to ensure clear business requirements and creative briefs are provided before initiating design work.
• Engage in a collaborative feedback loop, providing input on design efforts, timelines, and resources needed to achieve project goals.
• Ensure mutual agreement on design deliverables, milestones, and timelines with all relevant stakeholders before commencing design work.

Qualifications

• A degree or certification in Interaction Design, User Experience Design, Product Design, or a related field.

Deal Breakers:

• 3-5 years of experience as a Product Designer or User Experience Designer with a strong understanding of both UX and UI practices.
• Strong communication skills to articulate design rationale and collaborate effectively with stakeholders, developers, and cross-functional teams.
• Advanced proficiency with collaboration tools such as Figma, Figjam, Miro, and Slack, ensuring effective and efficient teamwork and idea generation.
• Experience with analytical behavioural tools such as Hotjar to gather insights into user interactions, helping to inform design decisions and improve user experiences.
• Ability to gather and incorporate feedback from stakeholders, ensuring the design aligns with business and user needs.

Additional Information
Perks of joining the Tribe?

• Work in a high-growth company with tangible results you're accountable for.
• Enjoy hybrid, remote, and in office work models.
• Competitive remuneration and benefits, including reduced Gap cover rates. Medical Aid and Group Risk scheme contributions.
• Visionary leadership.
• Seize the opportunity for study leave.
• Access to on-demand learning at your fingertips.
• Experience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our Employees and they told us so).
• If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista.