Ravenol South Africa

Sales Consultant

Observatory

FULL TIME

October 17, 2024

About Us:
Ravenol South Africa is a leading provider of automotive oils and lubricants, dedicated to delivering high-quality products and exceptional service to our customers. We pride ourselves on our commitment to excellence and continuous innovation in the automotive industry.

Job Description:
We are seeking a dedicated and customer-focused individual to join our team as a Sales Consultant. In this role, you will be responsible for dealing with clients via email, in-person and over the phone. This includes providing technical assistance to new customers and taking orders from existing clients. The ideal candidate will have a passion for automobiles and possess excellent communication and organizational skills. On the occasion, you will need to be the driver for certain deliveries.

Responsibilities:
  • Assist customers in selecting the appropriate automotive oils and lubricants for their vehicles.
  • Process sales transactions accurately and efficiently using our POS system.
  • Maintain knowledge of our products and services to effectively answer customer inquiries.
  • Ensure that the shop is clean, organized, and well-stocked at all times.
  • Receive and inspect incoming shipments of automotive oils and lubricants.
  • Provide exceptional customer service and support to clients, addressing any inquiries or concerns in a timely manner.
  • Communicate with customers via the following channels - telephone, Whats App, email and in-person.
  • Greet customers as they enter the shop and provide assistance as needed.
Experience:
  • 5 years + sales experience in the automotive industry.
  • 5 years + driving experience.
  • Proven experience as a sales consultant, sales representative, or a similar role.
Skills:
  • Proficient in English (Afrikaans or Xhosa as a second language is advantageous).
  • Strong Communication and interpersonal skills.
  • Excellent customer service skills.
  • Ability to understand and present technical information and solutions.
  • Strong organisational skills with attention to detail.
  • Proficiency with a laptop.
  • Ability to answer telephone calls.
  • Ability to respond to Whats App's and emails to the Company's standards.
Personal Attributes:
  • Self-motivated.
  • Ability to work independently and as part of a team.
  • Strong problem-solving skills and the ability to handle criticism.
  • Have a passion for the automotive industry.
NB: Must have a valid drivers license.
Job Type: Full-time
Application Question(s):
  • Do you have a valid drivers license?
  • In your opinion, what sets a high-quality automotive product (such as oil or parts) apart from an average one?
  • Why do you want to work in this specific role within the automotive industry, and how do you see it aligning with your long-term goals?
  • If you could own any vehicle, which one would it be and why?
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