Switzerland Job Openings

Sygnum

Assistant Relationship Manager, Private Banking (80-100%)

Zürich

August 19, 2024

About Sygnum


Sygnum is a global digital asset banking group, founded on Swiss and Singapore heritage. We empower professional and institutional investors, banks, corporates and DLT foundations to invest in digital assets with complete trust. Our team enables this through our institutional-grade security, expert personal service and portfolio of regulated digital asset banking, asset management, tokenization and B2B services. In Switzerland, Sygnum holds a banking and securities dealer license, and in Singapore we operate under Capital Markets Services and Major Payment Institution Licenses. The group is also regulated in the established global financial hubs of Abu Dhabi and Luxembourg.



We believe that the future has heritage. Our crypto-native team of banking, investment and digital asset technology professionals are building a trusted gateway between the traditional and digital asset economies that we call Future Finance. To learn more about how Sygnum’s mission and values are shaping this digital asset ecosystem, please visit www.sygnum.com.



About the role



We’re looking for an Assistant Relationship Manager with interest in the digital assets space to join our Private Banking team to strengthen our relationships with private clients.


  • You will actively support the Relationship Management team in the day-to-day business and assist in the preparation of client visits as well as the management of client dossiers
  • You will be in telephone, e-mail, and face-to-face contact with our valued clients
  • You will be involved in the onboarding process, the initiation and monitoring of transactions, meetings with prospective and existing clients, as well as in various other processing and trouble-shooting cases
  • You will also have the opportunity to work on projects and get to know various internal interfaces through active collaboration
  • Support on the client onboarding process together with internal stakeholders (Legal & Compliance, Operations) and external service providers
  • Processing fiat and digital asset transactions as well as post transaction AML monitoring.
  • Update and maintain the CRM for accurate recordkeeping of all relationships


What we expect

  • A people person with a strong interest in relationship management and business development
  • A completed apprenticeship or bachelor’s degree in a position relevant field
  • You have at least 1-2 years of experience in client servicing/customer care of private or institutional clients within a (Swiss) financial institution
  • Experience in onboarding clients (private clients or legal entities) and familiarity with the Swiss banking regulations and onboarding documents, in particular CDB 20
  • Previous experience in working with core banking systems, in particular Finnova is a plus
  • Curiosity and enthusiasm to get to know the world of Digital Assets and gain expertise in our product and service offerings
  • A positive, forward-thinking personality with having a proactive can-do attitude and a great team player
  • Goal and results oriented with an entrepreneurial mindset, able to work independently and under pressure
  • Language skills: fluency in English is mandatory
  • Additional language skills are advantageous


What we offer

  • The chance to be part of a movement shaping the future of our world’s financial system
  • Work on new, cutting-edge technology in the blockchain space
  • An amazing, diverse, highly skilled, international and motivated team of professionals
  • Experienced leadership teams who are masters of scale and facilitate smart growth
  • Competitive salary packages and chances to leave individual footprints
  • Language course and gym special conditions
  • Regular team events and gatherings, including Christmas parties, Oktoberfest celebrations, and apero’s, creating plenty of opportunities for fun and laughter


If you’re passionate for technology and blockchain with a massive worldwide impact, then please send us your CV!
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