Switzerland Job Openings
PICTET
Client Relationship Officer (Fixed-term contract - 6 months)
Geneva
November 5, 2024
Your team
You will deliver a world-class client experience by ensuring front operational excellence, the CRO will be responsible for all operational dimensions of daily banking activities.
Your role
- Receiving and placing client orders in the system
- Leading the end-to-end account opening process, taking into consideration specific local regulations that drive documentation requirements
- Ensuring a strict follow-up on documentation (pending items, middle office, R&C lists) by contacting clients as agreed with the banker in charge of the relationship
- Supporting the banker in gathering information for KYC updates and providing support in the account opening process
- Being responsible for cash management for Advisory and Ex O accounts
- Processing workflow requests in the systems (client codifications, credit card requests, credit lines, pricing exceptions, etc.) and ensuring relevant client documentation is captured in the systems (memos, orders, etc.)
- Maintaining close coordination with the zone’s Business Risk Manager to resolve any risk and compliance matters
- Processing payments and transfers while ensuring callbacks are systematically performed and supporting other transactional activity where needed
Your profile
- Minimum of 5 years of experience in a similar function
- Service-oriented, with experience and understanding of dealings with private clients and supporting relationship managers
- Understanding of client documentation and internal processes of a wealth manager
- Familiarity with regulatory dimensions (cross-border, R&C, PEP, CARA, FATCA, CRS, etc.)
- Attention to detail
- Ability to work independently and diligently
- Reliable and resilient, with a strong sense of responsibility and an ability to multi-task
- Solutions-oriented and proactive mindset
- Fluent in English and French
- Excellent communication and presentation skills, both written and oral
- Strong sense of ethics, aligned with Pictet’s values and partnership culture
- Strong team spirit
- Must be resident in Switzerland with a valid work permit.
Note
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