PICTET

Client Relationship Officer (Fixed-term contract - 6 months)

Geneva

November 5, 2024

Your team

Pictet Wealth Management combines more than 200 years of Swiss banking heritage with global investment expertise. The Partner-owned financial services group offers a comprehensive range of services for wealthy individuals and families, including discretionary and advisory investment solutions and family office services.


You will deliver a world-class client experience by ensuring front operational excellence, the CRO will be responsible for all operational dimensions of daily banking activities.
Your role

  • Receiving and placing client orders in the system
  • Leading the end-to-end account opening process, taking into consideration specific local regulations that drive documentation requirements
  • Ensuring a strict follow-up on documentation (pending items, middle office, R&C lists) by contacting clients as agreed with the banker in charge of the relationship
  • Supporting the banker in gathering information for KYC updates and providing support in the account opening process
  • Being responsible for cash management for Advisory and Ex O accounts
  • Processing workflow requests in the systems (client codifications, credit card requests, credit lines, pricing exceptions, etc.) and ensuring relevant client documentation is captured in the systems (memos, orders, etc.)
  • Maintaining close coordination with the zone’s Business Risk Manager to resolve any risk and compliance matters
  • Processing payments and transfers while ensuring callbacks are systematically performed and supporting other transactional activity where needed
Your profile

  • Minimum of 5 years of experience in a similar function
  • Service-oriented, with experience and understanding of dealings with private clients and supporting relationship managers
  • Understanding of client documentation and internal processes of a wealth manager
  • Familiarity with regulatory dimensions (cross-border, R&C, PEP, CARA, FATCA, CRS, etc.)
  • Attention to detail
  • Ability to work independently and diligently
  • Reliable and resilient, with a strong sense of responsibility and an ability to multi-task
  • Solutions-oriented and proactive mindset
  • Fluent in English and French
  • Excellent communication and presentation skills, both written and oral
  • Strong sense of ethics, aligned with Pictet’s values and partnership culture
  • Strong team spirit
  • Must be resident in Switzerland with a valid work permit.

Note
We will not accept any CVs via agencies
Ref.: "CRO/CC/ASLC"
Diversity & Inclusion
Pictet is an equal opportunity employer and is committed to creating a diverse environment. We respect all individuals and seek their inclusion in the workplace.
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