Switzerland Job Openings
Mikron Holding AG
Customer Service Assistant
Boudry
October 2, 2024
Description
- Organisation des voyages des collaborateurs du CUS, planification des déplacements et réservations.
- Contrôle des documents d’intervention des techniciens du CUS, vérification et validation des rapports d'intervention.
- Facturation des interventions, préparation et émission des factures.
- Envois des rappels de factures, gestion des rappels de paiement.
- Établissement de cockpit/reporting mensuels, création de tableaux de bord et rapports mensuels.
- Participation au suivi et à la mise à jour des tickets du CRM (Salesforce), gestion et résolution des tickets CRM.
Profil
Formation et expérience- Diplôme en administration, gestion, ou domaine équivalent.
- Expérience préalable dans un rôle similaire, idéalement dans un environnement de vente ou de gestion de projets.
- Bonne maîtrise des outils bureautiques et de SAP (un avantage)
- Maîtrise du français, de l’anglais (minimum B2) et de l’allemand (minimum B2)
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